Mary Nacheri
Dubai
Summary
Experienced in hospitality standards awareness, logistics management, and catering coordination. Adept at event planning and creative thinking, with proficiency in Microsoft Office Suite. Strong decision-making skills enhance the ability to deliver exceptional service and streamline operations. Career goal: to leverage expertise in a dynamic role within the hospitality industry.
Overview
7
7
years of professional experience
Work history
Event producer
MOTUS ONE
Dubai
2025.02 - 2025.03
- Defined the vision, theme, and goals of the event.
- In collaboration with the creative team, I worked on branding, advertising, and social media campaigns for the event.
- Designed thorough contingency plans to ensure minimal disruption during unforeseen circumstances.
- Coordinated accordingly with caterers, entertainers, and the security teams.
- Fostered strong relationships with suppliers, ensuring timely delivery of required materials and services.
- Negotiated contracts with vendors, resulting in cost-effective event production.
- Analyzed the event success, gathered feedback, and reported results.
Zone Manager
LINKVIVA
Abu Dhabi
2024.11 - 2025.01
- Maintained compliance with health safety regulations whilst managing daily operations in the designated zone area.
- Led disciplinary proceedings against non-compliant employees; resulted in fewer instances of rules violation.
- Prioritised tasks effectively, resulting in increased productivity and efficiency in the zone operations.
- Mentored staff members, enhancing their skills set for better task execution.
- Supervised zone activities, rides, queueing systems, ticketing booths, etc, ensuring adherence to organisational policies and standards.
Zone Coordinator
Kaleidoscope Festival
Diani
2024.07 - 2024.08
- Managed logistics for over 12,000 visitors as well as artists optimizing travel routes for efficiency
- Streamlined transit processes to minimize travel times, facilitating smooth and efficient movement for both visitors, artists and staff
- Managed activation teams and various site and venue operations
Zone Operations Assistant
UEFA Euro2024
Hamburg
2024.05 - 2024.07
- Implement processes and procedures to maintain fleet operational readiness
- Implement process for quality and cost control of all fleet support services
- Apply and enforce UEFA EUROS 2024 fleet policies and procedures for staff and service providers
- Oversee and coordinate the allocation of resources of the fleet compound
Venue Operations Manager
Asian Cup 2024
Doha
2023.10 - 2024.03
- Managed the day-to-day operations of the depot
- Ensured proper signage was placed in the depot to help drivers find their way back to the parking
- Assisted in the recruitment and mentoring of all 110 support staff in the depot
- Prepared the depot operational plan that had the depot standard operating procedures that were followed during the tournament
Scheduling Coordinator
FIFA Women's World Cup
Auckland
2023.07 - 2023.09
- Assisted the Dispatch Manager in scheduling and Rostering of all fleet Involved in pre games time
- Scheduling of bus itineraries and drivers Shifts (In cooperation with the Scheduling Manager), according to the demand
- Monitoring cars and buses and handled any potential changes, delays or/and new demands on the daily on TMM (FIFA fleet scheduling tool)
- Control the day-to-day implementation of the detailed program
Zone & Traffic Manager
Comic Con UAE
Abu Dhabi
2023.03 - 2023.05
- Managed the day-to-day operations within the zone, ensuring that everything runs smoothly and efficiently
- This included overseeing staff, resources, and facilities
- Tracked and evaluated performance metrics for customer satisfaction, and operational efficiency
- Ensured that all operations complied with company policies, industry regulations, and legal requirements
- Addressed and resolved operational problems and challenges that arose within the zone
- This included troubleshooting issues and implementing solutions
Operations Manager
FIFA Men's World Cup 2022
Doha
2022.08 - 2023.01
- Oversaw the scheduling of over 950 drivers
- Prepared daily reports as per the company policies and procedures
- Ensured proper signage was placed in the depot to help drivers find their way back to the parking
Operations & Waste Manager
Nairobi Food Festival
Nairobi
2022.05 - 2022.07
- Supervise the day-to-day operations of all stores within the assigned zone
- Created and implemented a system for tracking and managing inventory, resulting in a 70% reduction in food waste
- Address escalated customer complaints and implement solutions to prevent recurring issues
- Address and resolve any compliance issues in a timely manner
Deputy Manager - Operations Support
Expo2020 Dubai
Dubai
2021.07 - 2022.04
- Developed an excellent working relationship with the contracted supplier for administrators, drivers and vehicles
- Assisted the duty manager with the daily fleet office operations
- Managing all bookings made on the Fleet Management System (software program) balancing the number of requests with driver availability and different shift patterns
Sales & Events Associate
Dubai Holdings
Dubai
2018.05 - 2021.07
- Interacted directly with customers and listened to their concerns, resolved problems and recommended products and assets
Education
Diploma of Higher Education - Aviation
Skylink Aviation School
Nairobi 08/2016 - 01/2017
Certificate of Higher Education - Secondary School
St. Ursula Girls High School
Kitui 01/2011 - 11/2014
Skills
- Hospitality standards awareness
- Logistics management
- Catering coordination
- Event planning
- Creative thinking
- Microsoft Office Suite
- Decision making
References
References available upon request.
Timeline
Event producer
MOTUS ONE
2025.02 - 2025.03
Zone Manager
LINKVIVA
2024.11 - 2025.01
Zone Coordinator
Kaleidoscope Festival
2024.07 - 2024.08
Zone Operations Assistant
UEFA Euro2024
2024.05 - 2024.07
Venue Operations Manager
Asian Cup 2024
2023.10 - 2024.03
Scheduling Coordinator
FIFA Women's World Cup
2023.07 - 2023.09
Zone & Traffic Manager
Comic Con UAE
2023.03 - 2023.05
Operations Manager
FIFA Men's World Cup 2022
2022.08 - 2023.01
Operations & Waste Manager
Nairobi Food Festival
2022.05 - 2022.07
Deputy Manager - Operations Support
Expo2020 Dubai
2021.07 - 2022.04
Sales & Events Associate
Dubai Holdings
2018.05 - 2021.07
Diploma of Higher Education - Aviation
Skylink Aviation School
08/2016 - 01/2017
Certificate of Higher Education - Secondary School
St. Ursula Girls High School
01/2011 - 11/2014