Mary Munanie Munyoki
Restaurant Supervisor
Ukunda,Kwale
Summary
To seek and maintain full-time Hostess or Waitress position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Restaurant Supervisor
Diani Reef Beach Resort and Spa
Ukunda, Kenya
2022.11 - Current
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
Hostess
Diani Reef Beach Resort and Spa
Ukunda, Kenya
2019.10 - 2022.10
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Waitress
Diamonds Leisure Beach and Golf Resort
Diani, Kenya
2018.08 - 2019.09
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
Internship
Amani Tiwi Beach Resort
Ukunda, Kenya
2017.06 - 2017.08
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Certificate in Hotel and Catering Supervision -
East Africa Institute of Certified Studies
Nairobi, Kenya 01.2017 - 02.2018
High School Diploma -
St. Charles Mutego High School
Nairobi, Kenya 01.2012 - 11.2015
Skills
Dining room management
Team motivation
Order Accuracy
Health and safety standards
Service Quality
Kitchen staff coordination
Accomplishments
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Supervisor
Diani Reef Beach Resort and Spa
2022.11 - Current
Hostess
Diani Reef Beach Resort and Spa
2019.10 - 2022.10
Waitress
Diamonds Leisure Beach and Golf Resort
2018.08 - 2019.09
Internship
Amani Tiwi Beach Resort
2017.06 - 2017.08
Certificate in Hotel and Catering Supervision -
East Africa Institute of Certified Studies
01.2017 - 02.2018
High School Diploma -
St. Charles Mutego High School
01.2012 - 11.2015