MARY MAINA
Public Relations
Nairobi
Summary
Reliable personal assistant with a track record of initiative and accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Beth Gaicugi
02.2023 - 12.2025
- Contributed to a positive work environment through a professional demeanor and strong interpersonal skills.
- Organized and attended meetings and compiled related documents and reports.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- I sourced and ordered office equipment and supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- I oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion in handling confidential information.
- Collaborated in cloud environments such as Trello and Google Workspace.
- I maintained and organized all shared drives, documents, and spreadsheets in Google Workspace.
- Attended meetings, took notes, and tracked action items.
- Provided general administrative support, including scheduling meetings, making travel arrangements, and managing documentation.
- I am experienced with productivity tools such as Zoom, Google Docs and Sheets, and Asana.
- Coordinated international and domestic travel logistics, including flight itineraries, hotel reservations, and car services.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Served as a point of contact between clients and managerial staff.
- Use discretion when handling confidential information.
Virtual Assistant
Everlyne Muthoni
05.2021 - 01.2023
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Contributed to company growth by identifying business opportunities through lead generation activities on social media platforms.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Promoted company values through consistent representation of the brand voice in all written communications.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Communicated with customers by telephone, chat, or email to provide information.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Monitored emails, organized inboxes, and prioritized messages for supervisors.
- Kept an extensive contact list updated with new contacts and changes to existing contacts.
- Researched topics and events to support the supervisor's work agenda and projects.
- Set up virtual Zoom meetings, invited guests, and disseminated agendas.
- I uploaded files for team use on Google Suite and SharePoint.
Education
Bachelor of Arts - Public Relations
Daystar University
Nairobi, Kenya 04.2001 -
High School Diploma -
Moi Girls High School NRB
Nairobi, Kenya 04.2001 -
Skills
Client Relations
undefinedAdditional Information
REFERENCES
1. EVERLYNE MUTHONI
FEDERAL WAY,WA 99003-3105
United States
everlynemuthoni@gmail.com
+1(206) 460-8444
2. BETH GAICUGI
Communications Executive
Nairobi, Kenya
bethgmedia@gmail.com
+254704770306
Timeline
Personal Assistant
Beth Gaicugi
02.2023 - 12.2025
Virtual Assistant
Everlyne Muthoni
05.2021 - 01.2023
Bachelor of Arts - Public Relations
Daystar University
04.2001 -
High School Diploma -
Moi Girls High School NRB
04.2001 -
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