MARY MAINA
Public Relations
Nairobi
Summary
Reliable personal assistant with a track record of initiative and accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Beth Gaicugi
02.2023 - 12.2025
- Contributed to a positive work environment through a professional demeanor and strong interpersonal skills.
- Organized and attended meetings and compiled related documents and reports.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- I sourced and ordered office equipment and supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- I oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion in handling confidential information.
- Collaborated in cloud environments such as Trello and Google Workspace.
- I maintained and organized all shared drives, documents, and spreadsheets in Google Workspace.
- Attended meetings, took notes, and tracked action items.
- Provided general administrative support, including scheduling meetings, making travel arrangements, and managing documentation.
- I am experienced with productivity tools such as Zoom, Google Docs and Sheets, and Asana.
- Coordinated international and domestic travel logistics, including flight itineraries, hotel reservations, and car services.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Served as a point of contact between clients and managerial staff.
- Use discretion when handling confidential information.
Virtual Assistant
Everlyne Muthoni
05.2021 - 01.2023
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Contributed to company growth by identifying business opportunities through lead generation activities on social media platforms.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Promoted company values through consistent representation of the brand voice in all written communications.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Communicated with customers by telephone, chat, or email to provide information.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Monitored emails, organized inboxes, and prioritized messages for supervisors.
- Kept an extensive contact list updated with new contacts and changes to existing contacts.
- Researched topics and events to support the supervisor's work agenda and projects.
- Set up virtual Zoom meetings, invited guests, and disseminated agendas.
- I uploaded files for team use on Google Suite and SharePoint.
Education
Bachelor of Arts - Public Relations
Daystar University
Nairobi, Kenya 04.2001 -
High School Diploma -
Moi Girls High School NRB
Nairobi, Kenya 04.2001 -
Skills
Client Relations
Call Screening
Event Planning
Project Coordination
Calendar Management
Guest Relations
Administrative Support
Team collaboration abilities
Travel Arrangements
Advanced computer skills
Scheduling
Resourceful
Errands
Additional Information
REFERENCES
1. EVERLYNE MUTHONI
FEDERAL WAY,WA 99003-3105
United States
everlynemuthoni@gmail.com
+1(206) 460-8444
2. BETH GAICUGI
Communications Executive
Nairobi, Kenya
bethgmedia@gmail.com
+254704770306
Timeline
Personal Assistant
Beth Gaicugi
02.2023 - 12.2025
Virtual Assistant
Everlyne Muthoni
05.2021 - 01.2023
Bachelor of Arts - Public Relations
Daystar University
04.2001 -
High School Diploma -
Moi Girls High School NRB
04.2001 -