Mary Kariuki
Nairobi
Summary
Administrative Operations and Compliance professional with over 13 years of progressive experience coordinating operational administration, compliance management, documentation control, stakeholder engagement and process improvement within international education. Experienced in supporting organizational operations through policy implementation, records management, contract documentation support, cross-functional coordination and governance frameworks. Demonstrated ability to develop and implement Standard Operating Procedures (SOPs), maintain confidential organizational records, coordinate multiple stakeholders, strengthen compliance, prepare management reports and improve administrative efficiency. Recognized for building scalable administrative systems, enhancing operational controls and delivering high-quality administrative support within dynamic multicultural environments. Highly proficient in Microsoft Office Suite, Advanced Excel, electronic records management and operational reporting, with exceptional planning, organization, communication and problem-solving skills.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Finance Manager - Revenue & School Finance
Academic Services Limited
04.2026 - Current
- Increased tuition fee collection by 30% through improved administrative processes and operational coordination.
- Prepared operational reports and revenue analyses to inform strategic decision-making.
- Support compliance management through accurate preparation, review and maintenance of statutory and organizational documentation.
- Develop and implement Standard Operating Procedures that improve operational consistency and administrative efficiency.
- Developed standardized operating procedures that strengthened governance and organizational consistency.
- Coordinated operational administration across finance, admissions and administration to enhance institutional support.
- Coordinate operational activities requiring collaboration across multiple functional teams.
- Act as a key stakeholder liaison between operational departments to facilitate effective communication and service delivery.
- Maintain accurate operational records, documentation and electronic databases while safeguarding confidentiality and data integrity.
- Improve documentation management and audit readiness through enhanced records control.
- Track operational documentation and maintain audit-ready records to strengthen governance and compliance.
- Supported continuous improvement initiatives through process reviews and implementation of administrative controls that streamlined operations.
- Coordinate documentation workflows ensuring timely processing, approval and record maintenance.
Finance Administrator - School Finance
Braeburn Schools Limited
08.2023 - 03.2026
- Maintained financial and operational records, ensuring confidentiality and integrity of documents.
- Coordinated documentation processing to ensure compliance with organisational procedures and maintain accuracy and completeness.
- Prepared operational reports and management information to support decision-making.
- Coordinated activities across Finance, Procurement and Administration to improve operational efficiency.
- Supported payroll administration and statutory compliance documentation.
- Maintained tracking records for financial documentation and operational processes.
- Supported procurement administration through document verification and vendor coordination.
- Assisted in implementation of administrative procedures that improved service delivery.
- Improved operational efficiency through streamlined administrative procedures and enhanced documentation controls.
- Supported day-to-day administrative operations within a leading international school environment.
- Contributed to dynamic educational settings by supporting administrative functions.
Internal Auditor
Braeburn Schools Limited
10.2012 - 07.2023
- Prepared detailed reports and presented findings to senior management, facilitating informed decision-making.
- Conducted compliance reviews to ensure adherence to organizational policies, procedures and statutory requirements.
- Supported risk management initiatives through continuous monitoring and compliance assessments.
- Evaluated operational processes and recommended improvements to enhance governance and organisational effectiveness.
- Monitored implementation of corrective actions and policy recommendations.
- Collaborated with multiple departments to improve operational performance and compliance management.
- Coordinated audit documentation and maintained comprehensive compliance records.
- Strengthened documentation standards and records management practices.
- Reduced audit completion time by 30% through improved documentation management.
- Achieved annual cost savings exceeding KES 3 million through targeted operational and compliance enhancements.
- Maintained confidential organizational records and documentation.
Credit Officer
Kash Kilo Limited
Nakuru, Kenya
04.2012 - 09.2012
- Coordinated document verification to enhance compliance with lending procedures.
- Managed confidential client documentation, ensuring accurate operational records to support compliance.
- Built effective customer relationships, fostering trust while adhering to organisational policies.
- Maintained accurate tracking records supporting operational reporting.
Education
Certified Public Accountant (CPA-K) -
Institute of Certified Public Accountants of Kenya
Bachelor of Commerce - Accounting
Egerton University
Certificate in Grant Management -
Strathmore University
Skills
- Technical Skills
- Administrative Operations
- Compliance Management
- Contract Administration Support
- Documentation Management
- Records Tracking & Control
- Operational Support
- Policy Implementation
- Standard Operating Procedures (SOPs)
- Stakeholder Liaison
- Cross-functional Coordination
- Regulatory Compliance
- Governance Support
- Audit Coordination
- Report Preparation
- Data Management
- Confidential Records Management
- Procurement Administration
- Payroll Administration Support
- Process Improvement
- Office Administration
- Risk & Compliance
- Customer Service
- Microsoft Office Suite
- Advanced Microsoft Excel
- QuickBooks
- Sage
- Engage MIS
- Microsoft Excel (Advanced)
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Electronic Records Management
- Database Management
- Strong planning and organisational skills
- Excellent written and verbal communication
- High attention to detail
- Confidential information handling
- Stakeholder relationship management
- Service orientation
- Results orientation
- Adaptability and flexibility
- Cross-cultural collaboration
- Ethics and integrity
- Ability to manage multiple priorities
Languages
English
Proficient
C2
Swahili
Proficient
C2
Custom
Available upon request.
Timeline
Finance Manager - Revenue & School Finance
Academic Services Limited
04.2026 - Current
Finance Administrator - School Finance
Braeburn Schools Limited
08.2023 - 03.2026
Internal Auditor
Braeburn Schools Limited
10.2012 - 07.2023
Credit Officer
Kash Kilo Limited
04.2012 - 09.2012
Certified Public Accountant (CPA-K) -
Institute of Certified Public Accountants of Kenya
Bachelor of Commerce - Accounting
Egerton University
Certificate in Grant Management -
Strathmore University