Mary Atieno Otieno
Nairobi, Nairobi Province
Summary
Motivated professional seeking a fulfilling and challenging position where I can leverage my skills, knowledge, and experience gained through education, training, and practical work. Committed to delivering high-quality services, embracing new challenges, and contributing to organizational growth and success.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Sales Representative
Oriental Exquisite Limited
01.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Customer service
Hamad International Airport - Qatar
01.2017 - 08.2019
- Duties and Responsibilities
- Monitoring integrity of property boundaries
- Reporting occurrences to the supervisor
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Answer alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Performing vehicle and personnel search.
Receptionist
1 & M Bank Kenya
01.2012 - 01.2014
- Duties and Responsibilities
- Inform visitors by answering and referring visitors
- Maintaining security by following procedures, monitoring logging books, and issuing visitor badges
- Perform basic clerical duties, which is a combination of administrative work, and banking tasks
- Help customers with any queries
- Deal with supply management and file maintenance
- Assist clients when accessing their safe deposit boxes
Education
Certificate - Basic First Aid & CPR, Fire Warden / Marshall Training
Enertech Qatar Safety Training Centre
01-2017
Certificate - Screener Course (X-Ray Screening Excluded), Screener Course (X-Ray Option And Image Interpretation Certified Screener), GSAT - General Security Awareness Training Aviation, Security Basic Course
Hamad International Airport
04.2001 -
High School Diploma -
Huruma Girls High School
Nairobi, Kenya 04.2001 -
Skills
- Passion to learn more
- High integrity with positive goal oriented
- Creative, open-minded, dependable and able to work under minimal or no supervision
- Have a good customer focus, strategic and leadership skills
References
Joseph, Otieno, +254 716826476
Interests
Swimming, Dancing, Cooking, Singing
Timeline
Sales Representative
Oriental Exquisite Limited
01.2021 - Current
Customer service
Hamad International Airport - Qatar
01.2017 - 08.2019
Receptionist
1 & M Bank Kenya
01.2012 - 01.2014
Certificate - Screener Course (X-Ray Screening Excluded), Screener Course (X-Ray Option And Image Interpretation Certified Screener), GSAT - General Security Awareness Training Aviation, Security Basic Course
Hamad International Airport
04.2001 -
High School Diploma -
Huruma Girls High School
04.2001 -
Certificate - Basic First Aid & CPR, Fire Warden / Marshall Training
Enertech Qatar Safety Training Centre
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