Marvin Welangai
Nairobi
Summary
Proactive Pharmtech from Royal Scents Pharmacy, adept in customer service and problem-solving. Demonstrates a friendly attitude and excels in teamwork, contributing to a collaborative environment. Quickly adapts to new challenges, ensuring high-quality support and guidance within fast-paced settings. Balances a blend of hard and soft skills, enhancing team efficiency and customer satisfaction.
Overview
2
2
Language
9
9
years of professional experience
Work History
Pharmacy Technician
royal scents pharmacy
Nairobi, Kenya
02.2025 - Current
- Processed prescription orders efficiently, utilising pharmacy computer systems for accurate records management.
- Managed stock levels of pharmaceuticals and healthcare products, ordering supplies to prevent shortages.
- Managed pharmaceutical stock, conducted regular inventories, and reordered items to prevent shortages.
- Provided professional advice on over-the-counter medications, healthcare products, and medical devices.
- Maintained complete patient and customer confidentiality of sensitive health and personal data.
Pharmacy Technician
Vimac Pharmacy
08.2022 - 12.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained clean and organised work environment, ensuring compliance with safety regulations and enhancing operational efficiency.
- Worked effectively in fast-paced environments.
- Showed self-motivation by initiating and completing tasks independently.
- Worked independently and collaborated effectively with team members on projects.
- Proven ability to learn quickly and adapt to new situations.
- Fostered positive team environment by providing support and guidance to colleagues.
Pharmacy Technician
Vimacare
04.2021 - 08.2022
- Streamlined pharmacy workflow by assisting pharmacists with medication dispensing, labelling, and packaging to enhance efficiency.
- Delivered exceptional customer service, building positive relationships with new and returning patients at pharmacy counter to improve patient satisfaction.
- Boosted pharmacy productivity through effective restocking, organisation of shelves, and adherence to cleanliness standards.
Pharmacy Assistant
Jomac Pharmaceutical Limited
03.2020 - 03.2022
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Responded to telephone inquiries, providing accurate information on order status, store hours, and pharmacy procedures to enhance customer service.
- Supported pharmacists by organising pharmacy workspace and ensuring cleanliness, contributing to efficient workflow and patient care.
- Maintained cleanliness and organisation of pharmacy counter and surrounding areas to ensure a welcoming environment for patients.
Pharmacy Technician Trainee
Danamed Pharmacy
04.2018 - 12.2019
- Assisted pharmacists in managing medication inventory, maintaining stock levels to ensure timely patient service.
- Communicated with patients to gather information on prescriptions and medical conditions, facilitating consultations with pharmacists.
- Collaborated with pharmacy team to enhance patient care through effective communication and support.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Pharmacy Technician Student
Nivani Chemicals and Pharmaceutical Limited
01.2018 - 03.2018
- Assisted in the implementation of a medication synchronization program, leading to improved patient adherence and overall health outcomes.
- Addressed patient inquiries with professionalism and expertise, ensuring clarity on prescriptions, over-the-counter medications, and general health concerns.
- Fostered a collaborative work environment by communicating effectively with fellow Pharmacy Technician Students and pharmacists, enhancing daily operational efficiency.
- Participated in continuing education opportunities to stay current on industry trends and enhance professional development as a Pharmacy Technician Student.
Pharmacy Technician Student
Mama Lucy Kibaki Hospital
09.2017 - 12.2017
- Effectively communicated with healthcare professionals regarding medication inquiries or clarifications, promoting accurate and timely patient care.
- Managed drug inventory effectively by rotating stock, checking expiration dates, and promptly ordering necessary supplies.
- Supported pharmacists in managing inventory and maintaining proper storage of medications to ensure safety and efficacy.
- Completed continuing education to stay current on industry trends and support professional development as a Pharmacy Technician Student.
Education
KCSE - Secondary Education
Saint Peters Mumias High School
Mumias01-2014
KCPE - Primary Education
Wisdom Oasis Academy
Kaburengu01-2010
Diploma - Pharmaceutical Technology
Technical University of Kenya
Nairobi11.2019
Skills
- Prescription filling
- Labelling accuracy
- Medication synchronization
- Drug inventory control
- Drug safety
- Records management
- Healthcare regulations
- Pharmacy ethics
- Patient confidentiality
Languages
English,swahili
Languages
1
Timeline
Pharmacy Technician
royal scents pharmacy
02.2025 - Current
Pharmacy Technician
Vimac Pharmacy
08.2022 - 12.2023
Pharmacy Technician
Vimacare
04.2021 - 08.2022
Pharmacy Assistant
Jomac Pharmaceutical Limited
03.2020 - 03.2022
Pharmacy Technician Trainee
Danamed Pharmacy
04.2018 - 12.2019
Pharmacy Technician Student
Nivani Chemicals and Pharmaceutical Limited
01.2018 - 03.2018
Pharmacy Technician Student
Mama Lucy Kibaki Hospital
09.2017 - 12.2017
KCSE - Secondary Education
Saint Peters Mumias High School
KCPE - Primary Education
Wisdom Oasis Academy
Diploma - Pharmaceutical Technology
Technical University of Kenya