MARVIN MUKULE
Nairobi
Summary
Highly motivated and results-driven business administrator with an year of experience overseeing a wide variety of administrative functions essential to a business operations. Eager and excited to transition into a marketing role to leverage skills acquired and contribute in a meaningful impact to the growth and success of a dynamic organization
Overview
2
2
years of professional experience
Work History
Administrator
Bridges Insurance Agency LTD
01.2022 - 05.2023
- Ensured that office utilities were paid and working in proper condition
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Administered insurance policies for clients, including underwriting, policy issuance, and renewal processing.
- Investigated and processed claims for customers, including reviewing documentation and submission to insurance companies
- In charge of Insurance reconciliation statement and certificate declaration to insurance companies
- Maintained records using electronic databases and document management systems.
- Controlled electronic customer records, encompassing data entry and administrative functions related to billing and Accounts Receivable (AR)
- Completed daily billing, collections and banking duties
- Managed clients and insurance companies communications by answering phones and corresponding through email
- Liaised with customers, addressed inquiries and answered billing questions to provide outstanding customer care
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Back-End Data & Content Editor
Airduka Online
09.2021 - 12.2021
- Collaborated with design team to develop user-friendly interfaces that enhance user experience.
- Managed seller webpages, ensuring that all are up-to-date, visually appealing, and optimized for search engines
- Developed and implemented SEO strategies to improve visibility and ranking of seller webpages on search engines
- Coordinated with marketing team to ensure that seller webpages align with company's overall marketing strategy
- Enhanced overall content quality by proofreading, editing, and revising articles for accuracy and clarity.
- Improved reader engagement by curating relevant and compelling content across various platforms.
Education
Degree in International Business Administration - Marketing
United States International University - Africa
Nairobi, Kenya09.2021
Certificate of Computer Studies -
Zetech College
Nairobi, Kenya2012
KCSE - Secondary Education
Njiri's Boys High School
Murang'a11.2011
KCPE - Primary Education
St. Paul Thomas Academy
Maragua, Kenya10.2007
Primary Education
Nairobi Calvary Temple School
NairobI, Kenya2005
Pre School
St. Hannah's Preparatory School
Nairobi, Kenya2000
Skills
- Customer Service
- Data entry and analysis
- Record and book keeping
- Excellent written, interpersonal and communication skill
- Business Correspondence
- Proficient in using various digital marketing tools, such as Google Analytics, SEO and social media marketing
- Skilled in operating Microsoft systems and its applications; PowerPoint, Word, Excel sheet etc
- Excellent time-management and organizational skills
- Ability to work well in team environment
- Quick learner
- Good decision-making
- Creative
- Adaptable
- Analytical
- Excel at working unsupervised
- Results-Driven
Accomplishments
Contributed to a collaborative school group project focused on implementing sustainable organic produce solutions for a children's home. Took a hands-on role in overseeing the installation of garden towers within the home's compound, ensuring alignment with project objectives and timely completion. Despite their restricted garden area, these towers offered a diverse selection of fresh vegetables, serving as an educational tool for the children to learn about farming practices while remaining easily manageable.
REFERENCES
- Catherine Gitamo - Manager of Learning & Development. Kenya Power PLC. Contact: +2547113432. Email: cgitamo@gmail.com
- Robin Thiga - Managing Director at Sigma Engineering Co. Ltd. Contact: +254702965964. Email: sigmaengineering.ke@gmail.com
- Joel Nyasae - Director at Bridges Insurance Agency Ltd. Contact: +254724147802. Email: nyasaejoel@gmail.com
Languages
English
Native language
Swahili
Advanced
C1
Japanese
Upper intermediate
B2
Timeline
Administrator
Bridges Insurance Agency LTD
01.2022 - 05.2023
Back-End Data & Content Editor
Airduka Online
09.2021 - 12.2021
Degree in International Business Administration - Marketing
United States International University - Africa
Certificate of Computer Studies -
Zetech College
KCSE - Secondary Education
Njiri's Boys High School
KCPE - Primary Education
St. Paul Thomas Academy
Primary Education
Nairobi Calvary Temple School
Pre School
St. Hannah's Preparatory School
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