Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Qualified salesperson versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition, as well as optimizing team skills. Track record of on-time rollouts that met all project milestones and surpassed quality expectations.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Project Manager/ Team Leader
Yellowmoon Marketing
Nairobi
12.2021 - Current
Drove team success through shared vision and recognition of quality performance.
Maintained clear communication with precise technical writing to document and inform critical processes.
Identified plans and resources required to meet project goals and objectives.
Sales Executive
Kings Mabati Company Limited
Nairobi
01.2021 - 12.2021
Analyzed past sales data and team performance to develop realistic sales goals.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Sales Manager
KEYARA BOTANICALS
Nairobi
08.2020 - 02.2021
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Maintained marketplace visibility marketplace by participating in industry-related and community activities.
Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
Recruited and hired top-level talent to add value and expertise to sales department.
Met with clients, delivering presentations and educating on product and service features and offerings.
Used vendor expertise to deliver educational content to sales team.
Researched competitors' activities and products to uncover new trends
Interpreted sales and pricing policies to departmental personnel and customers.
Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
Resolved customer issues quickly to close deals and boost client satisfaction.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Established and cultivated solid business relationships with new or existing customers.
Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
Sales Executive Intern
LAIKA BEAUTY LOUNGE
Nairobi
08.2020 - 10.2020
Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
Managed accounts to retain existing relationships and grow share of business.
Built relationships with customers and community to establish long-term business growth.
Communicated product quality and market comparisons by creating sales presentations.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Facilitated business by implementing practical networking techniques.
Prepared sales presentations for clients showing success and credibility of products.
Compiled and analyzed data to determine approaches to improve sales and performance.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Managed revenue models, process flows, operations support and customer engagement strategies.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Organized promotional events and interacted with community to increase sales volume.
Team Leader Manager
Trublaq Limited
07.2019 - 02.2020
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Facilitated meetings to communicate team performance goals and results.
Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
Managed security of team members and sporting events to protect players and families.
Led employee relations through effective communication, coaching, training and development.
Brand Ambassador
Hue Experiential Limited
Nairobi
01.2017 - 07.2019
Designed, filled and arranged eye-catching product floorsets to increase sales.
Engaged, educated and befriended customers to deliver amazing shopping experience.
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Executed brand activations to standards and with professionalism.
Functioned as team player by working with other members to deliver sampling goals.
Collaborated with local field sales to promote brand awareness and sales results.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Conducted consumer surveys and analyzed purchasing trends.
Contributed to social media content documenting brand's impact in on market.
Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Placed new and existing brand products in competitive retail locations.
Showed understanding of customer's personal style and preferences when offering product advice.
Acted as face of brand at retail events and sampling opportunities at multiple locations.
Achieved and exceeded sales goals in line with prescribed selling strategy.
Radio Presenter
Kenyatta University Radio
Nairobi
01.2016 - 01.2019
Answered booth call line and took song suggestions or comments from listeners.
Found, researched, fact-checked and wrote scripts for relevant topics in local news.
Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
Announced ads, song switches and breaking news segments for radio broadcasts.
Initiated debates with guests on diverse topics, increasing call-in numbers by 40%.
Hosted a night show five days per week and reached over 3500 listeners, winning outstanding ratings and loyal base among the Ku radio programs.
Informed audience about events, general PSAs and music titles and artists.
Spearheaded promotional appearances on behalf of station and to increase sales for advertisers.
Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
Built broadcast storylines to interest listeners and grow station audience.
Conferred with advertising partners to develop and deploy effective promotional strategies.
Interviewed show guests and moderated discussions.
Played music tracks from playlists provided by station management.
Introduced upcoming broadcasts and guided audience through entertainment.
Announced station programming information, schedules and station breaks.
Education
Bachelor Of Applied Arts - Psychology
Kenyatta University
Nairobi
09.2015 - Current
Skills
Team leadership and supervision
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Accomplishments
Supervised team of 30 brand ambassadors in the field and delivered outstanding results as a team.
Resolved product issue through consumer testing.
Pioneered the introduction of several brands into the Kenyan market e.g Guinness Smooth, Pampers Pants and Blue Band Mayonnaise which cemented their positions in the market at a solid #1.
References
EDWIN TELEWA
HUE EXPERIENTIAL LIMITED
NAIROBI
0723959880
PAULINE KYALLO
KEYARA BOTANICALS
0708955775
Timeline
Project Manager/ Team Leader
Yellowmoon Marketing
12.2021 - Current
Sales Executive
Kings Mabati Company Limited
01.2021 - 12.2021
Sales Manager
KEYARA BOTANICALS
08.2020 - 02.2021
Sales Executive Intern
LAIKA BEAUTY LOUNGE
08.2020 - 10.2020
Team Leader Manager
Trublaq Limited
07.2019 - 02.2020
Brand Ambassador
Hue Experiential Limited
01.2017 - 07.2019
Radio Presenter
Kenyatta University Radio
01.2016 - 01.2019
Bachelor Of Applied Arts - Psychology
Kenyatta University
09.2015 - Current
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