Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Awards
Professional Highlights
Timeline
Generic

MARTIN ZABLON CHISAKA

REYNOLDSBURG

Summary

Dynamic and results-oriented professional with over a decade of extensive experience in Human Resource and Administrative Management. Proven track record of implementing strategic initiatives to enhance employee engagement, enhancing operational efficiency through strategic planning, process optimization, and policy implementation. Possesses strong leadership abilities with a focus on fostering a positive work culture and promoting employee development. Skilled in conducting performance evaluations, managing recruitment processes, and ensuring compliance with statutory requirements. Excels in building cross-functional relationships and collaborating with stakeholders to achieve business goals. Adept at fostering a positive organizational culture and driving business success through effective talent management and administrative leadership. Committed to achieving excellence in all endeavors.

Overview

14
14
years of professional experience

Work History

Head of Human Resource & Administration

West Kenya Sugar Co. Ltd
Naitiri
08.2017 - 03.2023
  • Successfully developed and implemented employee wellness programs, resulting in improved employee morale and overall well-being
  • Enhanced employee engagement by actively engaging with field offices, addressing concerns, and fostering a collaborative work environment
  • Streamlined operations by benchmarking operations and developing comprehensive job descriptions for all staff members
  • Significantly improved customer service levels by conducting tailored training sessions for employees, particularly field staff, resulting in enhanced customer satisfaction
  • Executed impactful corporate social responsibility (CSR) activities within communities, positively impacting the organization's reputation and community relations
  • Implemented a robust HR management system (M-files application), resulting in improved personnel file management, reduced leave liabilities, and decreased absenteeism
  • Ensured compliance with statutory requirements through regular safety audits and immigration compliance, mitigating potential risks and liabilities
  • Spearheaded the development and implementation of a comprehensive training program, yielding a significant 30% increase in employee productivity
  • Conducted training sessions on the Balanced Scorecard, resulting in improved performance management and alignment with organizational goals
  • Successfully negotiated and finalized Collective Bargaining Agreements (CBAs) with labor unions like KEWU, KUCFAW & KUSPAW, ensuring harmonious industrial relations
  • Established effective performance management systems, driving employee development and career progression
  • Led the development and implementation of a comprehensive training program, resulting in a 30% increase in employee productivity
  • Successfully established recruitment policies and procedures, resulting in the timely placement of vacancies and the availability of a highly skilled workforce
  • Formulated and implemented statutory policies and procedures, ensuring compliance with regulatory requirements and fostering a conducive work environment
  • Collaborated with department heads to develop and finalize a comprehensive organogram, optimizing organizational structure and efficiency
  • Established reward policies, succession plans, and a successful graduate management trainee program, contributing to talent development and retention
  • Organized and executed impactful staff bonding initiatives, fostering a positive work culture and team cohesion
  • Implemented cost reduction strategies, resulting in decreased operational expenses and improved financial performance
  • Successfully managed the outsourcing of non-core business functions, reducing costs and enhancing operational efficiency
  • Led HR initiatives resulting in a significant reduction in employee turnover by 20% within the first year of tenure at West Kenya
  • Achieved notable success in talent acquisition and retention strategies, leading to a high-performing workforce
  • Implemented innovative administrative systems and procedures to streamline operations and improve efficiency
  • Achieved a 25% reduction in recruitment costs through the optimization of talent acquisition processes
  • Implemented health and safety initiatives resulting in a 10% decrease in workplace incidents

Human Resource Manager

Doshi Group of companies
10.2015 - 07.2017
  • Spearheaded the development of HR policies and procedures, aligning them with organizational objectives and best practices
  • Successfully managed recruitment and onboarding processes, ensuring the right talent fit for business needs
  • Designed and implemented targeted training programs, elevating employee skills and competencies, thereby enhancing overall performance

Human Resource & Administration Manager

London Distillers Kenya Ltd
06.2013 - 10.2015
  • Achieved a remarkable 60% reduction in labor court cases by skillfully navigating out-of-court settlements and proactive dispute resolution strategies
  • Orchestrated recruitment and onboarding processes, meticulously selecting candidates to meet business needs and foster team synergy
  • Led HR and administrative functions, ensuring strict adherence to labor laws and regulations, thus mitigating legal risks and liabilities
  • Pioneered initiatives aimed at promoting employee well-being and safety, fostering a conducive work environment conducive to productivity and morale
  • Instituted robust communication channels, fostering transparent feedback mechanisms and facilitating timely conflict resolution to maintain a harmonious workplace

Human Resource Senior Executive

Pwani Oil Products
Mombasa
05.2012 - 01.2013

Human Resource and Administration Officer

Ramco Printing Works
01.2010 - 04.2012

Personnel Officer

Adix Plastics
01.2009 - 12.2009

Education

Associate of Science - Japanese Corporate Management

AOTS
Japan
03-2024

Master of Business Administration - Human Resource Management

Jomo Kenyatta University of Agriculture & Technology
01.2018

Higher Diploma -

Institute of Human Resource Management
11.2014

Bachelor of Business Management - Human Resource Management

Moi University
01.2010

Diploma in Mass Communication - Advertising and Marketing

Kenya Institute of Mass Communication
01.2007

High School Diploma -

ST. Martha's High School
Kakamega Kenya
11-2003

Skills

  • Strategic Planning & Execution
  • Leadership & Team building
  • Talent Management & Development
  • Performance Management
  • HR Policy Development & Implementation
  • Compliance Management
  • Strategic HR Management
  • Effective Communication
  • Budgeting & Resource Allocation
  • Talent Acquisition & Retention
  • Training & Development
  • Employee Relations
  • Compensation & Benefits Administration
  • Projects & Budget Management
  • Record Keeping & Documentation
  • Event Coordination & Management
  • Health & Safety Management
  • Legal Compliance & Regulations
  • Administrative Efficiency Improvement

Affiliations

  • Full Member, Institute of Human Resource Management
  • Member, Association for Overseas Technical Cooperation and Sustainable Partnerships (AOTS)
  • Member, Cess Committee for Bungoma County, 2019-2022

References

  • Mr. Robert Owuor, Group Human Resource Manager, Basco Paints, +254 (0) 721 861 143, bowuor2000@yahoo.com
  • Prof. Joseph Kiplangat, Vice Chancellor, African International University, +254 (0) 722 223 872, jkngetich@yahoo.co.uk
  • Mr. Denis Nyongesa, Human Resource Director, Ramco Group of companies, +254 (0) 721 279 271, hr@ramco.co.ke

Awards

Nominee for HR Director of the Year, 2021, Institute of Human Resource Management

Professional Highlights

  • Head of Human Resource & Administration, West Kenya Sugar Co. Ltd, Naitiri, 08/01/17, 03/31/23, Successfully developed and implemented employee wellness programs, resulting in improved employee morale and overall well-being., Enhanced employee engagement by actively engaging with field offices, addressing concerns, and fostering a collaborative work environment., Streamlined operations by benchmarking operations and developing comprehensive job descriptions for all staff members., Significantly improved customer service levels by conducting tailored training sessions for employees, particularly field staff, resulting in enhanced customer satisfaction., Executed impactful corporate social responsibility (CSR) activities within communities, positively impacting the organization's reputation and community relations., Implemented a robust HR management system (M-files application), resulting in improved personnel file management, reduced leave liabilities, and decreased absenteeism., Ensured compliance with statutory requirements through regular safety audits and immigration compliance, mitigating potential risks and liabilities., Spearheaded the development and implementation of a comprehensive training program, yielding a significant 30% increase in employee productivity., Conducted training sessions on the Balanced Scorecard, resulting in improved performance management and alignment with organizational goals., Successfully negotiated and finalized Collective Bargaining Agreements (CBAs) with labor unions like KEWU, KUCFAW & KUSPAW, ensuring harmonious industrial relations., Established effective performance management systems, driving employee development and career progression., Led the development and implementation of a comprehensive training program, resulting in a 30% increase in employee productivity., Successfully established recruitment policies and procedures, resulting in the timely placement of vacancies and the availability of a highly skilled workforce., Formulated and implemented statutory policies and procedures, ensuring compliance with regulatory requirements and fostering a conducive work environment., Collaborated with department heads to develop and finalize a comprehensive organogram, optimizing organizational structure and efficiency., Established reward policies, succession plans, and a successful graduate management trainee program, contributing to talent development and retention., Organized and executed impactful staff bonding initiatives, fostering a positive work culture and team cohesion., Implemented cost reduction strategies, resulting in decreased operational expenses and improved financial performance., Successfully managed the outsourcing of non-core business functions, reducing costs and enhancing operational efficiency., Led HR initiatives resulting in a significant reduction in employee turnover by 20% within the first year of tenure at West Kenya., Achieved notable success in talent acquisition and retention strategies, leading to a high-performing workforce., Implemented innovative administrative systems and procedures to streamline operations and improve efficiency., Achieved a 25% reduction in recruitment costs through the optimization of talent acquisition processes., Implemented health and safety initiatives resulting in a 10% decrease in workplace incidents.
  • Human Resource Manager, Doshi Group of companies, 10/01/15, 07/31/17, Spearheaded the development of HR policies and procedures, aligning them with organizational objectives and best practices., Successfully managed recruitment and onboarding processes, ensuring the right talent fit for business needs., Designed and implemented targeted training programs, elevating employee skills and competencies, thereby enhancing overall performance.
  • Human Resource & Administration Manager, London Distillers Kenya Ltd, 06/01/13, 10/31/15, Achieved a remarkable 60% reduction in labor court cases by skillfully navigating out-of-court settlements and proactive dispute resolution strategies., Orchestrated recruitment and onboarding processes, meticulously selecting candidates to meet business needs and foster team synergy., Led HR and administrative functions, ensuring strict adherence to labor laws and regulations, thus mitigating legal risks and liabilities., Pioneered initiatives aimed at promoting employee well-being and safety, fostering a conducive work environment conducive to productivity and morale., Instituted robust communication channels, fostering transparent feedback mechanisms and facilitating timely conflict resolution to maintain a harmonious workplace.
  • Human Resource Senior Executive, Pwani Oil Products, Mombasa, 05/01/12, 01/31/13
  • Human Resource and Administration Officer, Ramco Printing Works, 01/01/10, 04/30/12
  • Personnel Officer, Adix Plastics, 01/01/09, 12/31/09

Timeline

Head of Human Resource & Administration

West Kenya Sugar Co. Ltd
08.2017 - 03.2023

Human Resource Manager

Doshi Group of companies
10.2015 - 07.2017

Human Resource & Administration Manager

London Distillers Kenya Ltd
06.2013 - 10.2015

Human Resource Senior Executive

Pwani Oil Products
05.2012 - 01.2013

Human Resource and Administration Officer

Ramco Printing Works
01.2010 - 04.2012

Personnel Officer

Adix Plastics
01.2009 - 12.2009

Associate of Science - Japanese Corporate Management

AOTS

Master of Business Administration - Human Resource Management

Jomo Kenyatta University of Agriculture & Technology

Higher Diploma -

Institute of Human Resource Management

Bachelor of Business Management - Human Resource Management

Moi University

Diploma in Mass Communication - Advertising and Marketing

Kenya Institute of Mass Communication

High School Diploma -

ST. Martha's High School
MARTIN ZABLON CHISAKA