Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Martin Akama

00200

Summary

Detail-oriented Senior Underwriter with proven expertise in risk assessment and data analysis. Skilled in managing underwriting processes and supporting teams to enhance efficiency and accuracy. Committed to driving successful outcomes through effective communication and collaboration. Dynamic Senior Underwriter with over six years of experience in risk evaluation and policy management. Demonstrated ability to lead teams and streamline underwriting processes, ensuring compliance and accuracy. Eager to leverage strong organizational skills and attention to detail to contribute to a high-performing underwriting team. Results-driven professional known for exceptional communication and client management skills. Expertise in underwriting processes, policy documentation, and cross-department collaboration. Ready to utilize strong analytical abilities and risk assessment experience to enhance customer satisfaction and operational efficiency. Industrious senior underwriter skilled at meeting benchmarks for risk control and business profitability. Successful background working alongside agents to assist with marketing and sales objectives. Desiring to bring several years of related experience to a dynamic new role with room for advancement. Detail-oriented Senior Underwriter with demonstrated success in commercial lines property-casualty insurance businesses. Excellent business and industry awareness and understanding of industry trends impacting business growth and opportunity. Works creatively in fast-paced environment to maintain demanding timelines. Analytical and career-minded professional with expertise and experience driving business with existing clients and establishing business relationships with new clients. Solid understanding of commercialization and principles of property-casualty insurance businesses and market development. Strong analytical skills advantageous in meeting stringent deadlines. Achievements include reducing risk while improving company profits by applying exceptional skills in decision-making, critical thinking and problem-solving. Builds productive relationships, facilitates communication and prioritizes work for optimum productivity. Effective at analyzing records and making correct decisions. Strong understanding of how to conduct risk assessments, recognize hazards, and apply acceptance criteria. History of effectively training and coaching new underwriting staff on department procedures, company policies, and success-oriented strategies. Focused on improving team cohesion and helping everyone achieve benchmarks. Seasoned Senior Underwriter with substantial background in risk assessment, insurance policy development, and financial analysis. Demonstrated ability to assess complex data sets to make sound decisions that align with company guidelines. Strong negotiation skills, coupled with keen understanding of compliance regulations and insurance laws, have led to significant contributions in previous roles. Proven success in improving workflow efficiency and reducing loss ratios through strategic underwriting initiatives. Seasoned Senior Underwriter known for high productivity and efficient task completion. Possess in-depth knowledge of risk assessment, policy development, and regulatory compliance. Skilled at financial analysis, negotiation, and decision-making. Excel in communication, problem-solving, and teamwork to ensure optimal outcomes in underwriting processes. Talented professional with several years of experience and expertise in underwriting. Strong statistical analysis, quoting and negotiating skills. Well versed in preparing insurance policies and terms to manage risk and mitigate loss. Analytical professional proficient in information gathering, report preparation and data compilation capabilities. In-depth knowledge of insurance coverage forms, procedures, and policies. Accommodating and logical individual skillful in creating customized requests for each client. Skilled in navigating the complex landscape of insurance underwriting with experience in assessing risks, determining policy terms, and setting premium rates. Strong analytical abilities and knowledge of risk management principles have contributed to effectively minimizing financial losses in previous roles. Demonstrated capability in improving underwriting processes and procedures, enhancing operational efficiency. Analytical professional in the insurance field, known for high productivity and efficiency in task completion. Skilled in risk assessment, policy development, and regulatory compliance. Excel at problem-solving, communication, and decision-making to deliver optimal outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

9
9
years of professional experience

Work History

Senior Underwriter

Star Discover Insurance limited
Nairobi, Kenya
06.2024 - Current
  • Assisted underwriters with processing policy applications and documentation.
  • Reviewed policy details for accuracy and completeness before submission.
  • Updated and maintained underwriting databases with client information.
  • Communicated with clients to gather necessary information for underwriting decisions.
  • Coordinated with other departments to resolve policy-related inquiries.
  • Conducted preliminary risk assessments based on provided data and guidelines.
  • Prepared reports for underwriters summarizing key application details.
  • Supported the team by organizing files and managing correspondence efficiently.
  • Assisted with new business processing, renewals, endorsements, cancellations and reinstatements.
  • Managed a portfolio of clients by providing customer service support related to their policies.
  • Reviewed applications for completeness and accuracy of information.
  • Collected and reviewed third-party reports to support decisions.
  • Collaborated with other departments such as Claims or Accounting when necessary.
  • Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Conducted comprehensive analysis and evaluated risk to control underwriting loss.
  • Assisted teammates with deal closing process.
  • Performed data entry functions to track information such as payments, account updates and customer interactions.
  • Photocopied, documented, and scanned received documentation and filed it for use by professionals.
  • Assisted in the preparation of presentations for prospective clients.
  • Devised cost analysis reports and presentations for professionals.
  • Performed due diligence by assessing data.
  • Documented expected benefits and risks of agreements.
  • Created and delivered submissions of documents to professionals.
  • Reviewed and analyzed historical financial performance metrics.
  • Generated reports and documentation for senior management and underwriting staff.
  • Compiled information for formal proposals.
  • Participated in training sessions related to products, services and processes.
  • Performed quality control checks on all documentation prior to submission to ensure accuracy and compliance with company standards.
  • Provided technical assistance to underwriters regarding product development, pricing strategies and coverage changes.
  • Organized documents needed for underwriting decisions and prepared summaries of findings.
  • Responded promptly to inquiries from internal departments regarding underwriting matters.
  • Maintained up-to-date knowledge of insurance regulations, best practices and industry trends.
  • Evaluated reinsurance contracts for cost effectiveness and risk exposure reduction opportunities.
  • Compiled data from underwriting files to prepare reports for management review.
  • Conducted market research to identify competitive pricing levels within the industry.
  • Prepared routine correspondence related to underwriting activities including letters of acceptance or rejection.
  • Entered data into underwriting database to track activity during process.
  • Verified policyholder's financial information in order to accurately calculate premiums.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Answered phones and routed voicemails to respective employees.
  • Coordinated support to facilitate general office operations.
  • Received and distributed mail, letters and packages.
  • Reviewed and approved vendor invoices.
  • Greeted guests and vendors to assist in navigating space.
  • Encouraged and improved cross-department internal communication.

Senior Underwriter

Occidental Insurance Company
Nairobi, Kenya
01.2017 - 12.2023
  • Reviewed and processed insurance applications for accuracy and completeness.
  • Collaborated with underwriters to assess risk factors and coverage requirements.
  • Managed documentation and maintained organized records of underwriting files.
  • Communicated with agents to gather necessary information for underwriting decisions.
  • Assisted in developing underwriting guidelines and standard operating procedures.
  • Provided training and support to junior staff on underwriting processes and policies.
  • Analyzed market trends to inform underwriting strategies and risk assessments.
  • Utilized underwriting software to streamline workflow and improve efficiency in processing applications.
  • Compiled underwriting conditions based on established criteria, ensuring compliance with government regulations.
  • Analyzed consumer debt levels and payment histories before approving loan requests.
  • Attended seminars related to new developments in the field of underwriting.
  • Verified accuracy of documents submitted by customers such as income statements, tax returns.
  • Prepared documents for closing, such as title insurance policies and mortgage notes.
  • Resolved discrepancies between customer records and credit reports.
  • Provided guidance to junior staff members on complex underwriting matters.
  • Developed relationships with external vendors providing services related to underwriting activities.
  • Evaluated existing policy guidelines for effectiveness and recommended changes where appropriate.
  • Conducted in-depth financial analysis of customer's credit history to determine risk assessment.
  • Ensured all parties involved were informed of the status of each loan application throughout the process.
  • Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Assisted teammates with deal closing process.
  • Conducted comprehensive analysis and evaluated risk to control underwriting loss.
  • Performed data entry functions to track information such as payments, account updates and customer interactions.
  • Collected and reviewed third-party reports to support decisions.
  • Reviewed and analyzed historical financial performance metrics.

Education

High School Diploma -

College Of Insurance
Nairobi,Kenya
01-2014

Kenya Certificate of Secondary Education -

Amasago Secondary School
Kisii , Kenya
01-2012

K.C.P.E - Kenya Certificate 0f Primary Education

Infill Academy
Nairobi,kENYA
11-2007

Skills

  • Risk assessment
  • Customer service
  • Policy documentation
  • Data analysis
  • Team collaboration
  • Underwriting processes
  • Communication skills
  • Business development
  • Portfolio management
  • Relationship building
  • Underwriting guidelines
  • Pricing evaluations
  • Policy renewal
  • Claims handling
  • Data collection
  • Risk evaluations
  • Policy development
  • Quoting and pricing policies
  • Negotiation proficiency
  • Risk assessments
  • Managing risk
  • Data interpretation
  • Agent support
  • Renewing policies
  • Risk management
  • Building strong relationships
  • Pricing assessments
  • Creditworthiness assessment
  • Policy interpretation
  • Client relationship building
  • Risk mitigation
  • Underwriting calculations
  • Claims management
  • Critical thinking
  • Teamwork
  • Interpersonal skills
  • Quote rates
  • Time management abilities
  • Reliability
  • Quote preparation
  • Effective communication
  • Multitasking

Accomplishments

  • IIK QUIZ -Winning Team in 2019

Languages

English
First Language

Timeline

Senior Underwriter

Star Discover Insurance limited
06.2024 - Current

Senior Underwriter

Occidental Insurance Company
01.2017 - 12.2023

High School Diploma -

College Of Insurance

Kenya Certificate of Secondary Education -

Amasago Secondary School

K.C.P.E - Kenya Certificate 0f Primary Education

Infill Academy
Martin Akama