MARTHA MBINYA WAMBUA

Branch Manager Garissa

Cerba Lancet Kenya

04.2024 - Current

Generates daily management reports as required to monitor work and performance status of the lab
Interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases
Assists head of department to ensure that incidents and results delays are reported by laboratory staff, thereby ensuring compliance with relevant organizational policy and laboratory standard operating procedures.
Resulting of send away tests
Verifies the turnaround times for all tests done at site
Verifies the interface verification of some tests
Verifies manual result entry of some tests
Participates in validation of some tests on various analyzers
Attends and resolves the incompletes for the sites
Hands-on specimen preparation and analysis
Comprehensive knowledge of medi-tech
Ensuring pre-analytical processes are adhered to
Functional knowledge of test procedures
Functional knowledge of instrumentation and equipment
Consulting on cases
Data capturing, accurately and timeously
Maintenance of equipment
Time keeping
Control of stock on the lab Customer Service
Follow up patient reports at the site and communicate any relevant information to the client affected.
Ensure proper patient identification procedure is followed.
Customer liaison: attending and resolving walk-in-client queries.
Attending to phone calls and attending to the queries. Ensure customer satisfaction.
Quality Control/Assessment
Participates in inter lab QCs
Monitor internal QCs
Monitor trends of each analyte and action accordingly
Preparing and ensuring laboratory meets SANAS/KENAS accreditation standards Training
Assists the head of department to supervise and train staff in line with delegated responsibilities and /or deputizing requirements to ensure that operational objective are achieved, colleagues are able to achieve their performance objective and interns and students are trained and guided appropriately
Attends in-service training and seminars and participates in continuing professional development (CPD) activities to continuously update knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up-to-date records that can be presented immediately on request thereof.
Participates in EQA thistle programmes Health and Safety
Assists the head of department to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes maintenance of on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and project management (as per delegated responsibilities) of the preparation process for internal and external quality control audits.
Ensures sound housekeeping procedures are in place that will enable fellow staff to work effectively.
Adheres to professional conduct requirements in line with organizational policy and relevant professional body ethical standards