MARTHA KAIMURI KAARIA

• Train clients on the Public Procurement and Asset Disposal Act 2015 and Public Procurement and Asset Disposal Regulations 2020
• Manage procurement requests & act as point-person for customers on logistics and any other needs.
• Maintain ongoing communication with clients to promote workflow and respond to inquiries.
• Contact new & current clients to determine satisfaction with our services.
• Prepare procurement manuals for clients
• Conduct market surveys for clients
• Utilize problem-solving skills to address customer queries and complaints.
• Respond to customer calls & emails to answer questions about our services.
• Proper storage & maintenance of documents

• Maintaining consistent communication with suppliers to confirm and track orders and verify price revisions on purchase orders
• Conduct monthly surveys to ensure customer satisfaction and proper product selection
• Collect customer feedback and made process changes to exceed customer satisfaction goals.
• Verify receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
• Answer customer questions about product availability and shipment times.
• Inspection of goods delivered by suppliers to ensure they are in the good condition
• Reviewed purchasing trends and forecast demand for inventory planning and replenishment.

• Check purchase orders for accuracy before placing orders

• Receive products from suppliers & verifying the order

• Send invoices to the finance department for payment

• Ensure proper categorization of stock in store

• Issue goods from stores to respective departments