Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Martha Kavata Sammy

Nairobi

Summary

An experienced Medical Marketer with strong team management, business planning, marketing and selling skills, seeking opportunities for increased responsibility in a reputable firm, in exchange for a commitment to deliver strong brand value and superior business performance. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Key Account Manager

Crown Healthcare
2022.01 - Current
  • Key accounts management
  • Applications trainings
  • Developing long term profitable business relationships
  • Hospital equipment management.
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problem solving.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.

Sales and Marketing Manager

Medix East Africa Ltd.
2019.01 - 2022.01
  • Responsible for managing a portfolio of accounts, ensuring the team meets the set sales targets and leading a team of Account Managers
  • Developing long term profitable business relationships
  • Leading and managing the Sales team
  • Providing leadership in market analysis and development/execution of strategies and action plans to achieve the targets
  • Ensuring optimal implementation of KPI and achievement of the assigned budget
  • Recommending changes in products, service, and policy by evaluating results and competitive developments
  • Prompt resolution of customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
  • Attending industry conferences and events, reviewing professional publications, participating in professional societies and establishing personal networks.

Account Manager-Life Sciences line

Merck Pty Ltd
2015.01 - 2018.12
  • Overseeing the business in Kenya and East Africa
  • Leading the sales team on my portfolio
  • Developing and maintaining strong business relationships with existing and potential customers
  • Planning the business activities on quarter on Quarter basis focusing on the yearly OP
  • Maintaining existing and growing new Key Account customers
  • Researching clients business requirements and developing a plan to drive sales
  • Identifying business opportunities with new & existing clients & to effectively upsell / cross sell accordingly
  • Conducting regular visits to customers and implementing the core plan in order to promote sales.

Medical representative

Ranbaxy Laboratories Ltd
2010.01 - 2014.12
  • To manage, support and develop the assigned business portfolio to ensure optimal implementation of Key performance indicators and achievement of the assigned budget Quarter on Quarter
  • Proactively assessing, clarifying and meeting customer needs regularly and on an on-going basis
  • Proactively recruiting new qualifying partners as often as required
  • Effectively manage assigned territory through proper planning, analysis and Personal/team redirection to ensure proper targeting and customer coverage
  • Monitoring competitor activities in assigned markets i.e
  • Healthcare institutions
  • Enlisting of new & old products in Institutions, NGOs, and government formularies
  • Ensuring full participation in tenders and maximum awards
  • Maintaining regular purchases by pushing for good quantities in the orders & LPOs.

Education

Master of Science - Health Systems Management

AMREF International University
12.2025

Certificate in Environmental Impact Assessment and Audit (EIA/EA) -

Africa Nazarene University
01.2013

Bachelor of Science in Industrial & Analytical Chemistry -

Kenyatta University
01.2008

Skills

  • Strong business Development management
  • Brand ambassador
  • Excellent Management skills
  • Strong industry knowledge
  • Strong business acumen with excellent selling skills
  • Ability to anticipate and accommodate change
  • Ability to grow existing brands and establish new business
  • Excellent inter-personal communication
  • Client Relationship Building
  • Business Development
  • Key Account Management
  • Data-driven decision-making
  • Cross-Functional Collaboration

References

  • MS Lucy Mutungwa, Manager, Harleys Ltd, Nairobi, Kenya, 0726678163
  • Mr. Stephen Njoroge, Medix East Africa Ltd, Nairobi, Kenya, 0723747962
  • MS Rachael Wawunda, Senior MSR GSK, Nairobi, Kenya, 0722584279

Hobbies and Interests

Travelling, networking

Timeline

Key Account Manager

Crown Healthcare
2022.01 - Current

Sales and Marketing Manager

Medix East Africa Ltd.
2019.01 - 2022.01

Account Manager-Life Sciences line

Merck Pty Ltd
2015.01 - 2018.12

Medical representative

Ranbaxy Laboratories Ltd
2010.01 - 2014.12

Master of Science - Health Systems Management

AMREF International University

Certificate in Environmental Impact Assessment and Audit (EIA/EA) -

Africa Nazarene University

Bachelor of Science in Industrial & Analytical Chemistry -

Kenyatta University
Martha Kavata Sammy