Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over 5 years of experience in fast-paced environments. Quality communication skills giving articulate instruction and working collectively. Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Hi, I’m
Mark Odhiambo Otieno
Galley Steward
Doha,30
Summary
Overview
4
years of professional experience
Work History
Hyatt Regency Oryx
Galley Steward
02.2022 - Current
Job overview
- Assisted over servers by providing glassware and utensils to guests.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
The Hilton
Galley Hand
01.2021 - 12.2021
Job overview
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cleaned and organized kitchen, dining and service areas.
- Processed customer payments and balanced cash drawers.
The Hilton
Team Member
07.2019 - 11.2020
Job overview
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
Education
Alison InstituteAffiliate Institute, UK
No Degree from Firdt Aid And CPR
01.2024
University Overview
Kisumu National PolytechnicKisumu, Kenya
Associate of Arts from Hotel, Motel, And Restaurant Management
04.2021
University Overview
Lwanda Dudi High SchoolKisumu, Kenya
High School Diploma
11.2017
University Overview
Skills
- Kitchen Closing Procedures
- Table Setting
- Event Planning and Assistance
- Food Safety Guidelines
- Hospitality Management
- Safety Standards
- Basic Housekeeping
- Proper Storage Procedures
- Sweeping and Mopping
- Excellent Interpersonal Abilities
Timeline
Galley Steward
Hyatt Regency Oryx
02.2022 - Current
Galley Hand
The Hilton
01.2021 - 12.2021
Team Member
The Hilton
07.2019 - 11.2020
Alison Institute
No Degree from Firdt Aid And CPR
Kisumu National Polytechnic
Associate of Arts from Hotel, Motel, And Restaurant Management
Lwanda Dudi High School
High School Diploma
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