Mark Otwori
Project Management
Nairobi,NBO
Experience is a hard teacher because she gives the test first, the lesson after.
Vernon Law
Summary
Versatile project management professional with background in successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status, and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
8
8
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Caseworker
Church World Service
Nairobi, Nairobi
9 2022 - Current
- Managed the US Refugee Admissions Program (USRAP) across sub-Saharan Africa, ensuring adherence to program guidelines and fulfillment of contractual obligations, including over 500 pre-screening interviews and supporting over 300 interviews conducted by United States Citizenship and Immigration Services.
- Managed deadlines effectively while working on multiple cases simultaneously without compromising attention to detail or client satisfaction.
- Contributed to the development of program policies, procedures, and best practices based on current trends in refugee resettlement.
- Established trusting relationships with clients by demonstrating empathy, respect for cultural differences, and a commitment to their success in the United States.
- Assisted in conducting needs assessments to identify key areas of service needs.
Case Processing Assistant
Church World Service
Nairobi, Nairobi Province
02.2022 - 09.2022
- Aligned case scheduling with calendar and matrix case load requirements, thereby increasing efficiency by 50%.
- Organized resources, records and personnel to accomplish aggressive targets
Project Control Coordinator
Maranatha Family Center
Nairobi, Nairobi
11.2018 - 11.2021
- Improved team productivity with regular communication and progress updates, fosters a collaborative work environment
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to
- Collaborated with department heads to develop strategic plans aligned with overall company objectives, fostering a unified approach toward shared goals
Field Monitor
ERDO (Emergency Relief & Development Overseas)
Marsabit, Marsabit District
09.2017 - 09.2018
- Engaged the community in dialogue and used PRA/RRA tools to identify and address local issues, including drought
- Developed and executed distribution protocols for the project
- Coordinated the planning and execution of the food distribution exercise.
Field Intern
The Ministry of Labour and Social Protection, State Department for Labour and Skills Development
Chuka, Tharaka
07.2016 - 08.2017
- Demonstrated adaptability by quickly learning new tools and methods required for various tasks within the internship role
- Showcased strong problem-solving abilities when faced with challenges or unexpected obstacles during fieldwork
- Proficiently utilized various software programs for data entry, analysis, and reporting purposes as required per project specifications.
Education
Master of Science - MS - Project Management
03.2023 - 2025.05
Bachelor of Science - BS - Community Development
01.2012 - 2016.04
Skills
Project planning and development
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Travelling
Software
Tableau
Trello
Excel
Microsoft 365
Project Management/Libre
Websites
Timeline
Liverpool John Moores University - Master of Science - MS, Project Management
03.2023 - 2025.05
Case Processing Assistant - Church World Service
02.2022 - 09.2022
Project Control Coordinator - Maranatha Family Center
11.2018 - 11.2021
Field Monitor - ERDO (Emergency Relief & Development Overseas)
09.2017 - 09.2018
Field Intern - The Ministry of Labour and Social Protection, State Department for Labour and Skills Development
07.2016 - 08.2017
Chuka University - Bachelor of Science - BS, Community Development
01.2012 - 2016.04
Caseworker - Church World Service
9 2022 - Current
Previousjobs
- Case Processing Assistant, Church World Service, 02/2022, 09/2022, 8 months, Nairobi, County
- Project Control Coordinator, Maranatha Family Center, 11/2018, 11/2021, 3 years 1 month, Nairobi, County
- Field Monitor, ERDO (Emergency Relief & Development Overseas), 09/2017, 09/2018, 1 year 1 month, Marsabit, County
- Field Intern, The Ministry of Labour and Social Protection, State Department for Labour and Skills Development, 07/2016, 08/2017, 1 year 2 months, Chuka, Tharaka-Nithi
Currentjob
Caseworker, Church World Service, 09/2022, Present, 1 year 10 months, Nairobi, County
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