Mark D. Abrahams

1.Procurement: Planning and Coordination:
-Developing and implementing procurement plans, ensuring efficient execution of procurement procedures, and managing the purchasing budget.
-Market Research and Supplier Management: Assessing local markets, identifying potential suppliers, negotiating prices, and maintaining relationships with suppliers.
-Sourcing and Procurement: Obtaining quotations, placing purchase orders, and ensuring timely delivery of goods and services.
-Compliance: Ensuring compliance with MSF procurement policies, procedures, and donor requirements.
-Tender Management: Assisting with the preparation and evaluation of tenders, and negotiating contracts with suppliers.
-Quality Control: Ensuring the quality of procured goods and services, and monitoring supplier performance.

2. Logistics:

-Inventory Management: Overseeing the management of stock levels, ensuring accurate inventory records, and implementing appropriate storage and warehousing procedures.
-Transportation and Distribution: Coordinating the transportation of goods and materials, ensuring timely delivery to the intended recipients, and managing logistics operations.
-Supply Chain Management: Monitoring and evaluating the entire supply chain process, identifying areas for improvement, and implementing solutions.
-Reporting: Preparing and submitting timely procurement and logistics reports, and ensuring data accuracy.
-Collaboration: Working closely with other MSF teams, including medical, finance, and logistics staff, to ensure effective coordination and support.

Key Responsibilities:
-Schedule Management: Managing the Minister's calendar, scheduling appointments, and coordinating travel arrangements.
-Correspondence: Drafting and managing correspondence, including letters, emails, and other communications.
-Meeting Coordination: Organizing meetings, preparing agendas, taking minutes, and following up on action items.
-Briefing Preparation: Researching and preparing briefing materials for meetings, presentations, and other engagements.
-Liaison: Acting as a point of contact for internal and external stakeholders, including other government officials, industry representatives, and the public.
-Event Planning: Assisting with the planning and execution of events, conferences, and other public appearances.
-Administrative Support: Providing general administrative support, such as managing files, ordering supplies, and handling expense reports.
-Confidentiality: Maintaining strict confidentiality regarding sensitive information and communications.

Blue Zambezi Group (BZG) is a company that specializes in connecting businesses, corporations, and investors with opportunities in Africa in different sectors. The company mostly offers Logistics and outsourcing services.

Key Responsibilities.

1. Service Delivery & Operations:
-Overseeing day-to-day operations: Ensuring that the outsourced services are delivered as agreed upon and that service levels are met.
-Establishing priorities and schedules: Creating plans and timelines for key activities to ensure smooth operations.
-Identifying and addressing issues: Proactively identifying problems and implementing solutions or corrective actions.
-Implementing new processes: Developing and implementing new work methods and procedures to improve efficiency and effectiveness.
2. Client Relationship Management:
-Building and maintaining strong client relationships: Serving as the primary point of contact for clients and addressing their queries and concerns.
-Understanding client needs: Working with clients to understand their requirements and ensuring that the outsourced services meet their expectations.
-Managing expectations: Communicating clearly with clients about service delivery, timelines, and potential issues.

3. Performance Management:
-Setting performance standards: Establishing clear performance expectations for the outsourced team.
-Monitoring and evaluating performance: Tracking individual and team performance against agreed-upon metrics.
-Providing feedback and coaching: Offering constructive feedback to team members to improve their performance.
-Identifying and addressing performance gaps: Developing and implementing strategies to address any performance issues.

4. Team Management:
-Supervising and supporting the outsourced team: Providing guidance, support, and motivation to the team members.
-Fostering a positive and collaborative environment: Creating a positive and inclusive work environment that encourages teamwork and collaboration.
-Managing performance and development: Addressing performance issues and providing opportunities for team members to develop their skills and knowledge.
-Ensuring compliance: Making sure that the team adheres to all relevant policies, procedures, and regulations.

5. Strategic & Operational Optimization:
-Identifying opportunities for process improvement: Continuously looking for ways to improve the efficiency and effectiveness of the outsourcing process.
-Developing and implementing new strategies: Developing and implementing new strategies to optimize the outsourcing processes.
-Managing risks: Identifying and mitigating potential risks associated with the outsourcing process.
-Negotiating contracts: Negotiating favorable contract terms and conditions with service providers.
-Ensuring cost-effectiveness: Working to ensure that the outsourcing process is cost-effective and provides good value for the clients.

1. Managing Operations:
-Supervising Staff: Overseeing and guiding teams involved in clearing and forwarding, ensuring they adhere to procedures and meet deadlines.
-Optimizing Processes: Developing and implementing strategies to improve operational efficiency, reduce lead times, and minimize costs.
-Managing Resources: Coordinating transportation, warehousing, and other logistical needs to ensure smooth operations.
-Compliance: Ensuring adherence to all local and international regulations related to customs, import/export, and other relevant laws.
-Risk Management: Identifying and mitigating potential risks associated with customs detentions, delays, and other operational challenges.
-Financial Management: Monitoring costs, managing budgets, and ensuring accurate invoicing and billing.

2. Client and Stakeholder Management:
-Building Relationships: Maintaining strong relationships with clients, customs authorities, and other stakeholders.
-Handling Issues: Addressing client complaints, resolving disputes, and ensuring customer satisfaction.
-Communication: Keeping clients informed about shipment progress, customs procedures, and any potential issues.

3. Strategic Planning and Development:
-Business Development: Participating in business development activities, such as acquiring new clients and identifying new markets.
-Strategy Implementation: Developing and executing operational strategies to achieve company goals and objectives.
-Performance Monitoring: Tracking key performance indicators (KPIs) and making adjustments to optimize operations.
-Team Leadership: Providing leadership and guidance to the operations team, fostering a positive and productive work environment.

• Strengthened client relationships with regular communication, timely loan disbursement, and high-quality services.
• Assisted with operations and day to day running of the bank.
• Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
• Expanded market presence through successful loan disbursement and followup for repayments.