Marie Claire Nkongolo

.Administered medications and treatments as prescribed by physicians.

• Closely monitored critical patients requiring continuous observation or frequent intervention due to unstable conditions.
• Served as a preceptor for new nursing staff, providing guidance and support during their orientation period.
• Enhanced teamwork among staff through clear communication and collaboration in high-stress situations
• Administered different therapies and medications in line with physician orders and treatment plan.
• Prioritizing care based on the severity of a patient's condition.
• Managed approximately 20 incoming calls, per day from customers.
• Coached and mentored junior staff to uplift department capabilities.
• Collaborated with interdisciplinary teams to ensure comprehensive care for patients in the emergency room.
• Vaccinated patients to protect individuals from illnesses of concern.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.

• Monitored patients before, during and after surgical operations to evaluate patient care.
• Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
• Recorded and measured patients' weight, temperature, respiration, and blood pressure.
• Provided high level of individualized care to adult patients across multiple medical specialties.
• Managed approximately 10 patients daily.
• Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.
• Administered medications accurately and safely, ensuring proper dosages were given per physician orders.
• Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
• Managed caseload of 10 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
• Monitored and managed pain levels of post-surgical patients to reduce unnecessary opiate usage.
• Administered IV medications, monitoring and documenting patient responses to address complications.
• Administered blood products and monitored vital signs to address immediate concerns.
• Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
• Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.

• Established positive relationships with customers and other staff members.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
• Established and maintained strong relationships with colleagues through regular meetings and communication.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
• Participated in team-building activities to foster teamwork and collaboration.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Liaised with management and other departments to maintain smooth operations.
• Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.