Margaret Yatoli
Sales Manager
Nairobi
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team work and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
11
11
years of professional experience
Work History
Manager
Smartgreen Irrigation Kenya
01.2021 - Current
- Develop and implement plans and objectives for the company in an effective and innovative fashion
- Oversee and coordinate daily operations
- Maintain compliance with external regulations and internal policies
- See to staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)
- Budget development and monitoring of expenses
- Oversee customer satisfaction and quality of products
Field Sales Representative
Janwill Enterprises Ltd
08.2017 - 12.2019
- Represented company brand during customer and prospect interactions.
- Daily overall supervision in the workshop on customer orders, machine operator's work and casual work assignment.
- Tallying of timber received for stock records and customer's order.
- Attending to walk-in customers
- Checking emails and responding
- Drafting quotations
- Attending to customers orders, delivery and collection.
- Marketing of company products
- Customer site Visits and introducing them to our company products
- Follow up on customer's feedback in regards to our services and products.
Sales Agent
Jubilee Insurance
08.2016 - 07.2017
- Establish customers' needs and explain the products to them.
- Plan and work towards meeting sales targets and budgets
- Meeting with clients, negotiating and closing sales
- Follow up on customers feed back on the product and and service provided by my company
Sales Executive
Advatech Office Supplies Ltd
01.2015 - 06.2016
- Visit clients, demonstrate use of products, show samples and take orders
- Arrange a schedule of visits to major potential buyers by contacting them and booking appointments
- Establish customers' needs, explain and demonstrate products to them, which may involve providing technical descriptions of products and how they function.
- Plan and work towards meeting sales targets and budgets
- Responding to emails and phone inquiries
- Listening to customer requirements and presenting the company appropriately
- Recording sales and order information into the system
Human Resources Intern
Mumias Sugar Company Ltd
07.2014 - 10.2014
- Coordinated paperwork for new hires and updated records for existing employees in both physical and digital files.
- Assisted new hires with orienting to company policies and facilities by conducting orientations
- Oversaw human resources reception and directed visitors to correct locations and personnel.
- Helped keep department files current by keying employee, benefits, and compensation information into the system
- Organized employee records consistently, staying compliant with internal and government requirements.
- Maintained full compliance with legal, health, and safety regulations.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
Education
Associate of Arts - Business Administration And Management
The East African University
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Workforce management
Customer service
Marketing
Business administration
Customer relationship management (CRM)
Staff management
Documentation and reporting
Expense tracking
Verbal and written communication
Staff training and development
Timeline
Manager
Smartgreen Irrigation Kenya
01.2021 - Current
Field Sales Representative
Janwill Enterprises Ltd
08.2017 - 12.2019
Sales Agent
Jubilee Insurance
08.2016 - 07.2017
Sales Executive
Advatech Office Supplies Ltd
01.2015 - 06.2016
Human Resources Intern
Mumias Sugar Company Ltd
07.2014 - 10.2014
Associate of Arts - Business Administration And Management
The East African University
04.2001 -