Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving medical and analytical chemistry industry success. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Hi, I’m
MARGARET TSUMA
ANAALYTICAL CHEMIST
NAIROBI,Kenya
Summary
Overview
19
years of professional experience
14
years of post-secondary education
Work History
MARGARET AUMA TSUMA
Job overview
- Developed strong organizational and communication skills through coursework and volunteer activities
- Developed strong communication and organizational skills through working on group projects
- Applied effective time management techniques to meet tight deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Demonstrated strong organizational and time management skills while managing multiple projects
- Organized and detail-oriented with a strong work ethic
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Cultivated interpersonal skills by building positive relationships with others
- Worked well in a team setting, providing support and guidance
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Learned and adapted quickly to new technology and software applications
- Provided professional services and support in a dynamic work environment
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Worked effectively in fast-paced environments
- Passionate about learning and committed to continual improvement
- Assisted with day-to-day operations, working efficiently and productively with all team members
MARFLOX ENTERPRISESNAIROBI
Regional Sales Manager
12.2017 - Current
Job overview
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Finalized sales contracts with high-value customers.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Attended industry conferences and trades hows to stay up-to-date with market trends and customer needs.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Managed team of 50 regional sales representatives and consistently achieved high sales targets
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation
- Finalized sales contracts with high-value customers
- Developed sales strategy based on research of consumer buying trends and market conditions
VISION SCIENTIFIC AND ENGINEERING KENYA LTDNAIROBI
BUSINESS DEVELOPMENT EXECUTIVE
01.2015 - 11.2017
Job overview
- DUTIES INVOLVED PRODUCT MANAGEMENT FOR SPECTROSCOPY AND CHROMATOGRAPHY
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Negotiated client contracts and agreements to cultivate profitable business transactions
- Implemented innovative business development strategies to increase customer base and expand market share
MARGARET AUMA TSUMA, ATTACHED AT FRESH DEL MONTE KENYANAIROBI
INDUSTRIAL ATTACHMENT
09.2012 - 12.2012
Job overview
- AGRICULTURAL RESEARCH LABORATORY
- EXPERIENCE ON VARIOUS LABORTORY EQUIPMENT U.V VIS SPECTROPHOTOMETER:
- Created spreadsheets and other forms of documentation to accurately record and calculate analytical results.
- Collaborated with supervision, engineering and other personnel on quality and performance improvements.
- Developed methodologies to identify pesticide residues in pharmaceutical products.
- Communicated analysis results to various departments and stakeholders to effectively formulate products.
- Performed analysis of pharmaceutical finished products using various methods to test for purity.
- Troubleshot equipment adjustments to meet and maintain safety, output and quality expectations.
- Examined inoperative or malfunctioning production equipment to diagnose source of trouble.
- Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Contributed to team discussions and new project initiatives to advance progress and optimize profitability.
- Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.
- Modified and adapted standard methods and procedures to solve analytical problems.
- Carried out laboratory tests and experiments to analyze, identify and isolate chemical compounds.
- Worked flexible hours across night, weekend and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
- Devised and implemented battle plans to achieve tactical objectives.
- Conducted and oversaw interrogations, briefings and debriefings.
- Handled custom adjustments to create pieces meeting unique customer requirements
WORKED AT DAWA LIMITEDNAIROBI
QUALITY CONTROL
01.2005 - 01.2007
Job overview
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
- Implemented new quality assurance and customer service standards.
- Evaluated interactions between associates and customers to assess personnel performance.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Specified quality requirements of raw materials with suppliers.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and implemented inspection processes to define criteria and quality control measures
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations
- Updated quality control records and reports
- Utilized quality control software to track and analyze product data
- Completed precise measurements using special tools
- Operated and maintained testing equipment
- Investigated customer complaints to take necessary corrective actions
- Coordinated with systems partners to finalize designs and confirm requirements
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures
Education
Analytik Jena Elemental, GermanyGermany
Spectroscopy from AAS, ICP-MS, ICP-OES
08.2016 - 09.2016
University Overview
Bruker DaltoniksBremen, Germany
Ms, Lc-Ms And Hplc from Chromatography And Mass Spectroscopy
10.2015 - 11.2015
University Overview
Bruker OptiksEtlingen, Germany
Bruker Optik
10.2015 - 11.2015
University Overview
Matioli Primary SchoolKakamega
Certificate
01.1991 - 04.1998
University Overview
school Award :, primary education
- Awarded KCPE
Matioli High SchoolKakamega
Certificate of Completion of Training as a sales and application chemist
01.1999 - 11.2002
University Overview
Award : Kenya, secondary education
Thika Technical Training Institute Thika
Some College (No Degree) from analytical chemistry
01.2011 - 11.2013
University Overview
Graduated with, Examination body (Kenya national examination council
Skills
Sales initiatives and techniques
undefinedAccomplishments
Accomplishments
- NATIONALITY: KENYAN
- RELIGION : CHRISTIAN
- MARITAL STATUS: MARRIED
- EMAIL ADDRESS: tsumargarette@gmail.com
- CONTACTS : +254725899502 OR +254724747989
- CAREER ASPIRATIONS
- My main objective is to positively contribute to the scientific world through advancement in analytical and instrumental techniques to all sectors of life for the purposes of good health, food security, and environmental conservation and for prosperity throughout the world
- I aim to create an environment that offers scientific solutions to all sectors of research and development, quality assurance, agriculture, environmental and general sectors of economy through scientific supplies and consultation services.
Reading, networking and travelling
Reading, networking and travelling
Reading about latest medical and analytical equipment on the market to stay up to date with emerging technology
Networking is key especially in my field as a sales person, i meet prospective clients
In my free time i like traveling, its through traveling that i also do netwoking
Timeline
Regional Sales Manager
MARFLOX ENTERPRISES
12.2017 - Current
Analytik Jena Elemental, Germany
Spectroscopy from AAS, ICP-MS, ICP-OES
08.2016 - 09.2016
Bruker Daltoniks
Ms, Lc-Ms And Hplc from Chromatography And Mass Spectroscopy
10.2015 - 11.2015
Bruker Optiks
Bruker Optik
10.2015 - 11.2015
BUSINESS DEVELOPMENT EXECUTIVE
VISION SCIENTIFIC AND ENGINEERING KENYA LTD
01.2015 - 11.2017
INDUSTRIAL ATTACHMENT
MARGARET AUMA TSUMA, ATTACHED AT FRESH DEL MONTE KENYA
09.2012 - 12.2012
Thika Technical Training Institute
Some College (No Degree) from analytical chemistry
01.2011 - 11.2013
QUALITY CONTROL
WORKED AT DAWA LIMITED
01.2005 - 01.2007
Matioli High School
Certificate of Completion of Training as a sales and application chemist
01.1999 - 11.2002
Matioli Primary School
Certificate
01.1991 - 04.1998
MARGARET AUMA TSUMA
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