MANYURA DENNIS OTERO

Sales Associate

• Assisted customers in selecting pay-TV packages and services that best suited their entertainment needs and budgets.
• Processed new subscriptions, upgrades, and cancellations while ensuring accurate documentation and timely activation.
• Conducted outbound calls to existing customers to promote new channels, packages, and special offers, driving upsell opportunities.
• Resolved billing and service-related issues, ensuring customer satisfaction and retention.
• Maintained up-to-date knowledge of the company’s products and services to provide accurate and informed recommendations.

• Provided support to office and field staffs by transport working closely with manager
• Ensured the vehicle is well maintained and driven by observing all traffic rules
• Maintained cleanliness of the vehicle and checked all the necessary tools and documents are available
• Ensure the vehicle is well serviced at recognized garages and insurance is up to date.