Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Malasen Abdullahi

Nairobi

Summary

Dynamic professional with a proven track record at Imaging Solutions Limited, excelling in market research and effective communication. Skilled in generating leads and enhancing customer satisfaction through strategic analysis. Adept at social media management and content development, consistently delivering impactful results in fast-paced environments.

Multi-talented and adept at developing story ideas for programs. Dedicated to uncovering vital information through research and interviews. Outgoing with talents for building an extensive network of contacts, fostering key relationships, and guiding interviews to maximize information gathering.

Overview

12
12
years of professional experience

Work History

SERVICE CENTER & SOCIAL MEDIA SALES COORDINATOR

Imaging Solutions Limited
Nairobi
09.2019 - Current
  • Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
  • Processed orders received from customers within specified timelines.
  • Generated leads through cold calling, networking, referrals and other methods.
  • Performed follow-up calls with customers after each sale was completed.
  • Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Conducted market research to identify potential customers for sales campaigns.
  • Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
  • Maintained accurate records of sales activity and generated reports for management review.

News Reporter/ Tv Producer

Islamia Tv Kenya
Nairobi
07.2014 - 09.2015
  • Ran errands related to story assignments.
  • Produced feature pieces highlighting human interest stories or community initiatives.
  • Reviewed scripts prior to broadcasting them on air.
  • Attended press conferences and interviewed key figures in order to obtain information for stories.
  • Updated viewers on global developments through social media posts.
  • Collaborated with producers and directors in order to ensure that stories were presented accurately in accordance with company standards.
  • Assisted with production tasks such as lighting set-ups, camera operation, sound recording.
  • Adhered strictly to deadlines while filing stories or completing other tasks.
  • Analyzed current affairs to inform viewers about the latest developments.
  • Researched topics, conducted interviews, and produced accurate reports.
  • Edited video footage for broadcast on television and online platforms.

News Reporter

Pamoja FM Radio
Nairobi
01.2014 - 07.2015
  • Analyzed current affairs to inform viewers about the latest developments.
  • Ran errands related to story assignments.
  • Produced feature pieces highlighting human interest stories or community initiatives.
  • Updated viewers on global developments through social media posts.
  • Compiled research materials relevant to assigned topics.

Education

Some College (No Degree) - Diploma in Journalism And Mass Communication

Zetech University
Nairobi
12-2015

Skills

  • Investigative reporting
  • Video editing
  • Social media management
  • Deadline adherence
  • Story production
  • Market research
  • Content development
  • Effective communication
  • Community relations
  • Story pitching
  • Excellent communication

Affiliations

Hiking

Socializing

Reading

Volunteer Work

Timeline

SERVICE CENTER & SOCIAL MEDIA SALES COORDINATOR

Imaging Solutions Limited
09.2019 - Current

News Reporter/ Tv Producer

Islamia Tv Kenya
07.2014 - 09.2015

News Reporter

Pamoja FM Radio
01.2014 - 07.2015

Some College (No Degree) - Diploma in Journalism And Mass Communication

Zetech University

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Malasen Abdullahi