Makorre Wilson Mohochi

• Reviewed contracts between buyer and supplier undertakings to identify and establish instances of imposition of unfavourable terms of trade on suppliers, and guided on best ways of contracts development
• Led the evidence collection in complaints of discriminatory, arbitrary or unfavourable treatment of private labels versus branded labels and advised the Authority on best way to strengthen competition in the market
• Fastened the process of investigating the nature and determination of contract terms between the undertakings
• Advanced the collection of market intelligence on buyer power infractions related to discriminatory, arbitrary or unfavourable treatment of private labels versus branded goods
• Successfully Carried out research on best practices on buyer power enforcement
• Preparing reports of sensitizations and capacity building initiatives on obligations, rights and remedies on abuse of buyer power that informs the Authority on better stakeholders’ engagement
• Collecting and reviewing evidence to establish sectors experiencing or likely to experience instances of abuse of buyer power in the national economy for purposes of imposing reporting and prudential requirements to ensuring compliance
• Conducting compliance checks with regard to Guidelines on Prompt Payment and Codes of practice by sector players experiencing or likely to experience instances of abuse of buyer power
• Participating in and preparing of reports on mediation of disputes between undertakings regarding contracts
• Drafting template supply contracts for sectors, collecting material for development and review of buyer power guidelines.
• Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
• Documented facts and statements gathered from complainants, witnesses and accused persons.
• Reported results of investigations with written observations and photographs, and produced final reports.

• Developed a sustainable strategy for customer retention through reducing detractors and enhancing company financial growth
• Created, implemented, and monitored performance indicators on customer service response to billing claims that helped guide continuous improvement in the department
• Coordinated the implementation of new projects for the customer service department followed by ongoing monitoring and improvement that resulted in 20% reduction in billing claim by customers
• Improved the service department monthly performance reports by providing better data visualization using Excel

On job Rotation in the Policy Department:

• Conducted policy analysis on issues of poverty to inform the company on priority areas of investment towards poverty alleviation, and as well conducted cost effectiveness analysis on various projects undertaken
• Led the weekly planning phone meetings, organized multiple conferences, and maintained working relationships with partners from government, private sector, professional bodies, and community-based organizations, and did policy dissemination to stakeholders
• Reviewed the company data protection policies to ensure compliance with Kenya’s Data Protection Act, 2019 and facilitated trainings on company’s code of conduct and ethics to staffs at customer operations
• Researched, analyzed, and wrote reports; successfully prepared and completed presentations to wide variety of audiences, inclusive of policy communications and proposals review
• Provided leadership as a team champion in understanding business objectives and recommended business solutions and process improvement to achieve organizational goals
• Offered the management of survey creation, execution, data management, qualitative/quantitative analysis and reporting of customer surveys for Safaricom clients.
• Gathered and analyzed market data to influence business decisions.
• Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
• Researched and led investigations into various areas to drive improvements and devise new processes.

• Conducted data verification for HOVIC and NIGEE programmes in Nyanza Region, Kenya to assess on whether the donor funds were used for purposes they were intended for
• Developed a report based on data collected on findings that informed the donors funding of HOVIC and NIGEE projects in Kenya
• Organized research collection instruments, data collection process and archived project data according to the monitoring systems’ guidelines- Applied SurveyCTO in data collection
• Combined insights from research into policy lessons for decision-makers in the organization who needed to apply research in policies and programs undertaken
• Led Health Facility assessment to fully capture the Cold Chain Equipment Optimization Platform procurement, planning, and implementation activities to inform donor funding
• Supervised the data collection exercise and engaged stakeholders to ensure a successful community entry process, planned and organized the research teams, prepared budget, and expenditure at field level, worked on team dynamics and their welfare
• Successfully prepared a report that informed GAVI Alliance supply of COLD CHAIN equipment in the counties mentioned in enhancing effectiveness in donor funding for health care provision to the poor.
• Analyzed qualitative and quantitative data using data analysis tools to identify and validate research conclusions.
• Adapted general research methodologies to meet project-specific requirements.

• Provided regular field reports to lead researcher and management in ensuring all data is submitted and spearheaded the data analysis process
• Led the survey design and questionnaire development designed to assess the impact of poverty on education in Homabay County
• Supported lead researcher to ensure well-coordinated and successful data collection, entry, analysis, and results dissemination process
• Targeted to conduct interviews for all households listed each day and interviewed all in meeting my set targets
• Led and developed the project implementation plans, monitored, and reported project implementation at the field level
• Did interpret the analyzed data and offered recommendations for future community entry and engagement in research.
• Conducted qualitative and quantitative analysis on assigned data.
• Conducted surveys, interviews and experimental research to facilitate data analysis.
• Identified and compiled lists of potential research subjects in accordance with study objectives and parameters.
• Implemented quality control measures for research methodologies.

• Provided hands-on training and coaching for election officials on election policies and regulations, in ensuring they were well prepared to conduct election.
• Checked voter identification and signed in registered voters prior to administering ballots.
• Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
• Coordinated polling stations during peak hours in high traffic areas during voting period
• Attended meetings to discuss general and specific voter information on election issues.
• Facilitated cooperative activities with representatives of registered political parties and candidates to resolve issues and problems.
• Collected and ensured a great supervision and security and safety of the election materials
• Was the overall in charge of the polling station where I embraced great leadership style through supervision
• Ensured accuracy in entry, fairness and transparency in election results transmission and submission
• Ensured that law and order was maintained at the polling station
• Regularly and timely updated and communicated to the Constituency Returning officer on polls progress.
• Proofread documents carefully to check accuracy and completeness of all paperwork.

• Facilitated voter education in ensuring potential voters were informed of their constitutional duties to register and vote
• Prepared weekly report and presented before the Constituency Coordinator on voter registration progress, offered recommendations on best way to conduct voter education such as accessing the disabled
• Successfully and timely disseminated voter education materials
• Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with voters and fellow educators.
• Mobilized eligible voters to participate in registration and other electoral activities which saw more people turn up to register as voters and subsequently to vote in election
• Lead the monitoring and evaluation of voter education activities by other voter educators and ensured a majority are educated and enabled to make their constitutional and political decisions.

• Engaged in parcels sorting and arrangement, to ensure parcels are delivered to the right destination.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Maintained business records by updating customer information.
• Coordinated office activities to streamline operations and promote compliance with organizational policies.
• Ensured timely Parcels packing for delivery to their destinations
• Ensured that the office was well organized and presentable
• Supported my manager in ensuring a good workflow and employee management

• Ensured the cleanliness of the Bookshop and the books were well arranged
• Engaged in the documentation of Customers’ orders in the bookshop and made follow up to inform on their availability
• Employed my persuasion techniques in ensuring the organization met the profit targets through sales.
• Applied lead generating methods in high number of cold calls per day.
• Evaluated prospective sales and conducted research on market trends and competitors.
• Conducted marketing research to develop growth strategies.
• Filled out customer orders, interacted with account holders and shipped sample products to customers.
• Maintained detailed files, checklists and financial records of sales and transactions.
• Researched key accounts to target and develop mutually beneficial relationships.
• Performed market research activities such as distributing satisfaction surveys and providing suggestions for future promotions.

• Successfully publicized the registration activities and the schedule on Biometric Voter Registration (BVR) kits movement.
• Ensured safe custody of the BVR kits
• Conducted voter registration using the BVR machines
• Periodically reported to the head of registration officer on voter registration process
• Ensured timely opening and closing of the registration center in ensuring good voter registration experience.