Mahat Abdi
Nairobi
Summary
Adept at delivering high-quality Somali and Swahili interpretation services, as demonstrated during my tenure with LIS Services. Excelled in facilitating clear, culturally sensitive communication, showcasing my fluency and client support skills. Proven ability to handle sensitive information with utmost professionalism and confidentiality, significantly enhancing client satisfaction.
Overview
2024
2024
years of professional experience
Work History
Somali/ Swahili OPI Interpreter
LIS Services
Provided high-quality interpretation services for Somali and Swahili speakers in various contexts, including insurance, medical, and educational settings.
Facilitated clear and accurate communication between clients and service providers, ensuring understanding and cultural sensitivity.
Demonstrated proficiency in navigating complex terminology and sensitive subjects, maintaining confidentiality and professionalism at all times.
Managed multiple calls simultaneously while adhering to strict guidelines and protocols to deliver timely support.
Somali/ Swahili OPI Interpreter
Cyracom
Remote
12.2022 - 07.2023
Provided high-quality interpretation services for Somali and Swahili speakers in various contexts, including insurance, medical, and educational settings.
Facilitated clear and accurate communication between clients and service providers, ensuring understanding and cultural sensitivity.
Demonstrated proficiency in navigating complex terminology and sensitive subjects, maintaining confidentiality and professionalism at all times.
Managed multiple calls simultaneously while adhering to strict guidelines and protocols to deliver timely support.
Education
Bachelor Of Clinical Medicine And Community Health -
Jomo Kenyatta University of Agriculture And Techno
Juja, Kenya 06.2023
Skills
- Fluent Bilingualism
- Client Support
- Professional ethics
- Client Confidentiality
Languages
English
Bilingual or Proficient (C2)
Somali
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Timeline
Somali/ Swahili OPI Interpreter
Cyracom
12.2022 - 07.2023
Somali/ Swahili OPI Interpreter
LIS Services
Bachelor Of Clinical Medicine And Community Health -
Jomo Kenyatta University of Agriculture And Techno