Lynus Ngaruyah
Sales Representative
Nairobi,30
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Sales Representative
Gilanis Wholesalers Migori
Nairobi, Nairobi Province
01.2021 - 11.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Participated in trade shows and conferences to network and generate leads.
- Fostered collaborative environment, sharing best practices among sales team.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Home baking flour record of 12000 bales sold while at Gillani's
- Introduced Umi maize meal to potential customers had over 3500 bales sold
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Salesperson
Mazuri Sweets Limited
Nairobi, Nairobi Province
01.2018 - 12.2020
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Achieved or exceeded company-defined sales quotas.
- Developed, maintained and utilized diverse client base.
- Had over 7500 cartons sold
Education
GED -
Blue Hill High School
Nairobi, Nairobi Province, Kenya 12.2015 - Current
Skills
Customer service
bike ridding
enjoyable event
Timeline
Sales Representative
Gilanis Wholesalers Migori
01.2021 - 11.2023
Salesperson
Mazuri Sweets Limited
01.2018 - 12.2020
GED -
Blue Hill High School
12.2015 - Current
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