Lynn Kariuki
Senior Associate, Global People Operations
Nairobi
Summary
Global HR Operations & HR Business Partner. Skilled in streamlining HR processes and managing the employee lifecycle. Proven track record in fostering a positive and inclusive workplace culture, compensation and benefits administration, ensuring compliance with HR policies and regulatory requirements.
Adept at using HRIS platforms and leveraging people analytics to drive data-informed decisions. Recognized for strong interpersonal skills and commitment to delivering high-quality employee experience.
Overview
7
7
years of professional experience
Work History
Senior Associate, People Operations
Pula Advisors
05.2022 - Current
- Culture development of the organization by facilitation of programs that foster organization culture, wellness and build employee engagement. Analyze periodic surveys to measure employee satisfaction/engagement and development of Bi -annual engagement plans.
- Managing a phased learning and development academy by updating course content for relevance, assigning courses, ensuring completion within agreed timelines and maintaining the courses report. This enhances a culture of learning and builds company product knowledge and insights.
- Managing the employee life cycle from onboarding to offboarding, while ensuring compliance is observed for all markets.
- Created and implemented a People and Culture policy manual outlining core HR policies, to enhance consistency in HR processes and provide a resource for all employees.
- Revamped the onboarding and culture buddy process. Bi monthly running of general onboarding sessions for new teammates to introduce them to the business.
- Timely enrolment and offboarding from all benefits, tracking of cover dates and facilitation of cover renewal. Member education for full comprehension of benefits.
- Submission of monthly global payroll inputs to Finance, EOR's and payroll vendors.
- Contributed to the compensation strategy by designing salary bands for 15 countries aligned with industry benchmarks and internal equity goals.
- Asset management - issuance of laptops, repairs and asset insurance facilitation.
- Execution of the performance management process through quarterly goals upload on the performance tracking platform. Follow up to ensure 100% completion of reviews for the departments I support under the HRBP model.
- Managing the People Operations trackers, platforms and systems i.e BambooHR & Engagedly. To ensure complete and accurate information on all platforms.
- Training and support of Talent Coordinators.
- Provision of timely support and resolution for employee requests/inquiries submitted through the HR ticketing system. Maintaining high levels of service and response time compliance.
- Collaboration with cross-functional teams to drive successful completion of projects.
Human Resource Officer
Mombasa Maize Millers
09.2019 - 04.2022
- Developed and reviewed organizational policies to conform with organizational goals and industry changes.
- Payroll processing for all employees and statutory remittance.
- Coordinated the recruitment lifecycle from job posting to offer acceptance.
- Created job descriptions for all employees and conducted progressive Skills audits in all departments.
- Handled disciplinary matters in line with the employment act.
- Managed grievance handling processes, providing fair and timely resolution to employee concerns, and promoted positive employee relations through proactive initiatives.
- Oversight of operations of the Consultancy company outsourced to provide and manage casuals and independent contractors.
- Conducted daily hygiene & PPE inspections to uphold high standards of personal and environmental cleanliness, ensuring compliance with health and safety protocols.
- Maintained employee records including staff and compliance files.
- HR Administration - Leave and attendance management, contracts monitoring and drafting.
- Led the Safety and Health Committee. KEBS, Food safety, Land rates & Business permits renewal and Insurance facilitation.
Assistant Human Resources Manager
Power Governors Limited
11.2018 - 08.2019
- HR Administration: Implementation of exit procedures, leave approval and reconciliation, monthly budget preparation and contracts management.
- Recruitment & Selection: In charge of the entire recruitment process including preparation of Induction schedules for new staff.
- Training and Development: Quarterly training calendar preparation and follow up to ensure all training sessions are conducted. Initiated training assessments to measure effectiveness of the trainings carried out.
- Health & Safety: Ensuring that all technicians and Shop Attendants have proper PPE at all times and conducting ISO/Health and safety audits to eliminate hazards.
- Compliance: Renewal of staff medical cover, Company Motor Vehicle insurance and Unified Business Permits for all Branches. Lease agreements review and advising Management accordingly.
- Payroll: Payroll processing for all staff and issuance of payslips.
- Reports: Preparation of monthly reports and collating reports for all Administration and Front Office staff. Presentation of reports during the monthly Management meetings.
Human Resource Assistant
Tamarind Group
12.2017 - 10.2018
- HR Administration: Day to day HR administration e.g. leave, absence, records Management, exits, preparation of employee letters, contracts and minutes.
- Recruitment & Selection: Developed job descriptions and person specifications for job adverts, shortlisting, sending out Pre-Interview forms and regrets, interviewing, selecting candidates, reference checks and preparation of induction programs.
- Performance Management: Implementation of performance management through monitoring employee performance and ensured that performance appraisals are done on time and to the expected standards.
- Staff welfare: Grievance & Disciplinary handling in order to improve morale.
- Training and Development: Worked closely with the Training and Development Manager to ensure the annual training calendar for all departments is being adhered to and all external Trainers content is screened beforehand. Uploaded all upcoming training sessions on the training calendar and kept records of training content and signed off attendance sheets. Rewards and Recognition: Facilitated the monthly rewards & recognition event.
- Compliance: Facilitated food handler’s certificate tests every six months, partook in fire safety training and was a member of the OHS Committee.
- Payroll updates: Accurate and timely issuance of payroll updates to the payroll coordinator.
- Reports: Prepared weekly reports on progress, update of HR trackers and suggested areas of improvement as appropriate.
Education
Bachelor of Commerce - Human Resources Management
University of Nairobi
04.2001 -
Diploma in Human Resource Management -
University of Nairobi
04.2001 -
Certificate in Counseling Psychology -
Nairobi Aviation College
04.2001 -
Skills
Conversant with HRIS, ATS & Payroll management software
Confidentiality and Ethical Judgment
Training and Development
Employee Lifecycle Management
HR Policies Development and Implementation
Compensation and Benefits Administration
Affiliations
Member of the Institute of Human Resource Management (IHRM)
Timeline
Senior Associate, People Operations
Pula Advisors
05.2022 - Current
Human Resource Officer
Mombasa Maize Millers
09.2019 - 04.2022
Assistant Human Resources Manager
Power Governors Limited
11.2018 - 08.2019
Human Resource Assistant
Tamarind Group
12.2017 - 10.2018
Bachelor of Commerce - Human Resources Management
University of Nairobi
04.2001 -
Diploma in Human Resource Management -
University of Nairobi
04.2001 -
Certificate in Counseling Psychology -
Nairobi Aviation College
04.2001 -
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