Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lydiah Muthoni Wangui

Nairobi

Summary

Experienced professional seeking to contribute expertise and drive organizational success through effective fulfillment of assigned responsibilities. Committed to delivering exceptional support and assistance across all job aspects to help achieve company goals. Currently pursuing a challenging full-time role that leverages strong interpersonal skills, effective time management abilities, and problem-solving expertise.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Field Agent

Inspectre Solutions Inc
11.2022 - Current

1. Venue and Service Bookings

· Book venues for meetings or hearings.

· Arrange interpreters for communication needs.

· Organize transport for claimants.

· Secure accommodation for claimants.

· Coordinate with notaries for necessary legal documentation.

2. Medical Appointments

· Schedule doctor appointments for claimants.

· Obtain and manage medical records related to the claimants' cases.

3. Appointment Attendance and Billing

· Attend appointments with claimants.

· Handle billing and invoicing related to services rendered.

4. Communication

· Communicate updates regarding claimants' appointments to relevant parties.

5. Reporting

· Prepare and submit the appointment report summarizing the day's activities and outcomes.

6. Medical Care Assistance

· Assist the claimant with obtaining the correct medical care, ensuring their needs are met.

7. Provider Coordination

· Locate medical providers and attend appointments with claimants to obtain the doctor's treatment plan and written reports.

Shop Controller

Elshadai mali mali
06.2017 - 02.2022

Shop Attendant and Cashier Storekeeper Marketer Sourcing of Goods Cost Calculation and Pricing

  • Assisted customers with inquiries and product selection.
  • Operated the cash register, processed transactions, and handled cash management.
  • Maintained a clean and organized store environment.
  • Provided excellent customer service to enhance shopping experience.
  • Managed inventory levels, ensuring adequate stock of products.
  • Organized storage areas for efficient retrieval and stock management.
  • Conducted regular stock checks and reconciled inventory discrepancies.
  • Assisted in the ordering and receipt of goods.
  • Developed marketing strategies to promote products and increase sales.
  • Conducted market research to identify customer needs and trends.
  • Collaborated with the sales team to implement promotional campaigns.
  • Engaged with potential customers through various channels.
  • Identified reliable suppliers and negotiated terms for procurement.
  • Evaluated product quality and pricing to ensure competitiveness.
  • Established and maintained relationships with vendors.
  • Analyzed costs associated with goods, including production and shipping.
  • Determined selling prices based on cost analysis and market conditions.
  • Implemented pricing strategies to maximize profitability.

Assistant Manager

Eramace car Importers Ltd
10.2015 - 03.2017

1. Financial Documentation

· Preparing Proforma Invoices: Drafting and issuing invoices for potential sales, detailing costs and terms for clients.

2. Sourcing and Cost Calculation

· Sourcing Cars in Japan: Researching and identifying suitable cars for sale from Japanese suppliers.

· Calculating Costs: Analyzing purchase prices, import duties, and other expenses, and entering this information on the company website.

3. Client Data Management

· Entering Client's Details in the System: Maintaining accurate records of client information for sales and follow-up purposes.

4. Marketing

· Marketing the Company's Cars: Promoting available inventory through various channels, including online platforms and social media.

5. Financial Management

· Preparing Profit and Loss Accounts: Compiling financial statements to assess the company’s profitability and financial health.

6. Operational Coordination

· Coordinating Daily Activities: Overseeing daily operations and ensuring that all tasks are carried out efficiently.

Assistant Controller Manager

Wananchi Sacco Ltd
10.2013 - 12.2013

Customer Data Management Marketing Cashier Responsibilities

  • Entering Customer's Data: Accurately inputting customer information into databases or management systems.
  • Filling of Customer's Files: Organizing and maintaining customer files for easy access and retrieval.
  • Marketing the Company's Services: Promoting services to potential clients through various channels, including social media, email campaigns, and in-person interactions.
  • Worked as a Cashier: Managed transactions, operated the cash register, and ensured accurate handling of cash and credit card payments.
  • Customer Service: Provided assistance to customers during checkout, addressing any inquiries or concerns.

Education

Diploma in Business Management - Business management, Computer studies

Machakos University College
12.2016

Skills

  • Handball
  • Customer relations
  • Teamwork and collaboration
  • Problem-solving
  • Team building

Certification

Diploma in Business Management, 12/01/16

Timeline

Field Agent

Inspectre Solutions Inc
11.2022 - Current

Shop Controller

Elshadai mali mali
06.2017 - 02.2022

Assistant Manager

Eramace car Importers Ltd
10.2015 - 03.2017

Assistant Controller Manager

Wananchi Sacco Ltd
10.2013 - 12.2013

Diploma in Business Management - Business management, Computer studies

Machakos University College
Lydiah Muthoni Wangui