LYDIA KANINI MUENDO

• Conduct the recruitment and selection process; that is developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selection of candidates
• Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
• Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
• Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
• Liaised with external stakeholders including clients, suppliers, and regulatory bodies to maintain strong working relationships beneficial to the organization''s success.
• Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
• Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
• Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.
• Organized corporate events such as conferences and workshops that fostered professional development among staff members.
• Built excellent employee experience through culture of service and execution of employee assistance programs.
• Spearheaded the transition to digital record-keeping, ensuring accurate and easily accessible information for improved decision making.
• Reduced employee turnover through employee development and other retention measures.
• Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
• Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
• Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Oversaw office inventory activities by ordering and requisitions.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Built and managed processes for tracking and monitoring department performance.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Planned and conducted regular trade visits to evaluate field staff at their work stations
• Developed, monitored and updated segmented database for field staff promotions, Merchandiser, Team leader
• Preparation of tender request for proposals

• Reduced time-to-hire with efficient recruitment strategies, including targeted job postings and thorough candidate screening.
• Advocated for staff members, helping to identify and resolve conflicts.
• Conducted performance reviews, provided feedback to managers on employee performance and advocate for training and development programs to build up on staff skills
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

• Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
• Reduced operational costs by negotiating better rates with suppliers, ensuring high-quality resources within budget.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; Conduct staff orientation and induction to all new employees
• Maintain the staff leave schedule
• Assisted in preparation of payroll and paycheck of staff on time
• Conduct the recruitment and selection process; that is developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting
• Regularly reviewed project scopes to ensure appropriate allocation of resources based on changing priorities or unforeseen challenges.
• Mentored junior staff members in effective resource management techniques, fostering a culture of continuous improvement within the team.
• Implemented robust training program, significantly improving skill set of resource management team.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Developed and implemented project plans and budgets to ensure successful execution.

• Monitor staff daily attendance, reducing absenteeism and increasing productivity by 25%
• Streamlined operations and prioritized tasks allowing line managers and their team to increase revenue by 30%
• Produce monthly reports and reviewing line mangers reports to increase productivity.
• Developing and implementing procedures and policies to ensure the team is guided well at all times.
• Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
• Processed employee termination paperwork at direction of supervisory staff.
• Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
• Organized new employee orientation schedules for new hires.
• Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
• Facilitated open lines of communication between management and staff, fostering a positive work environment.
• Supported HR Manager in strategic planning sessions focused on organizational development and growth.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Facilitated diversity training programs, promoting inclusive workplace culture.
• Assisted in negotiating employee benefits packages, enhancing overall compensation offerings.
• Supported development of performance management systems, aligning employee objectives with company goals.
• Organized team-building events, boosting morale and fostering collaborative work environment.
• Streamlined recruitment processes, reducing time-to-hire through effective coordination with department managers.
• Conducted exit interviews with terminated employees.

• Assisting in recruitment that is developing job descriptions, preparing advertisements, checking application forms, short listing and interviewing
• Assist in developing and implementing procedures and policies on staff recruitment
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Assisted with writing job postings and job descriptions for boards.
• Developed and implemented onboarding and orientation programs for new employees.
• Advocated for staff members, helping to identify and resolve conflicts.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Completed human resource operational requirements by scheduling and assigning employees.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Administered employee benefits programs and assisted with open enrollment.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Created and delivered HR training sessions to staff, managers and executives.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
• Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.

• Assisted staff with leave application process
• Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Managed travel arrangements for senior executives by securing flights and making hotel reservations.
• Maintained inventory of office supplies and placed orders.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Dealt with various administrative and HR duties e.g

• Maintenance and updating of records increasing efficiency in record keeping
• Coordinated for training materials and venues
• Assisted in recruitment and selection of candidates
• Created and updated tracking spreadsheets using MS Excel.
• Worked with HR team to coordinate company events.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered phone and performed clerical duties to assist human resources department.
• Developed strong written and verbal communication skills.