LUCY WANGARI MWANGI
Nairobi
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
25
25
years of professional experience
Work History
Manager
Royal Kings Barbershop and Spa
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Baker
Lucies Cakes
01.2016 - Current
- Produced consistently high-quality baked goods for customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
Consultant Personal Care
P.C.E.A. Kikuyu Hospital Optical Workshop
06.2002 - 12.2015
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed client relationships through regular check-ins and updates on project progress.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
Data Entry Clerk
International Research Network
11.2000 - 10.2001
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Created and maintained data entry logs to track data entry activities.
Data Entry Clerk on the 1999 Census
Central Bureau of Statistics Ministry of Finance and Planning
02.2000 - 10.2000
- Scanned documents and saved in database to keep records of essential organizational information.
- National Population Census Project
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Verified data files prior to entry to maintain high data accuracy.
- Updated and maintained customer information, documents and records.
Education
Baking
Maisha Bora Nyumbani
Nairobi, Nairobi Province, Kenya05.2019
Food Production
Maisha Bora Nyumbani
Nairobi, Nairobi Province, Kenya05.2019
Computer Application Training
Data Center
Nairobi, Nairobi Province, Kenya02.1999
High School Diploma - undefined
Kiburu Secondary School
11.1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Conflict resolution
- Sales management
- Teamwork and collaboration
- Effective communication
- Problem-solving
Timeline
Manager
Royal Kings Barbershop and Spa
01.2022 - Current
Baker
Lucies Cakes
01.2016 - Current
Consultant Personal Care
P.C.E.A. Kikuyu Hospital Optical Workshop
06.2002 - 12.2015
Data Entry Clerk
International Research Network
11.2000 - 10.2001
Data Entry Clerk on the 1999 Census
Central Bureau of Statistics Ministry of Finance and Planning
02.2000 - 10.2000
High School Diploma - undefined
Kiburu Secondary School
Baking
Maisha Bora Nyumbani
Food Production
Maisha Bora Nyumbani
Computer Application Training
Data Center
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