Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

LUCY KIGEDI ENDOVO

CASHIER
Kajiado County,Kajiado County

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Brings energetic approach to assisting customers and fellow employees. Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating.

Overview

1
1
Language
14
14
years of post-secondary education
3
3
years of professional experience

Work History

Cashier Assistant

GALAXY RESORT KITENGELA
kajiado county, kajiado county
06.2019 - 03.2020
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Answered questions about store policies and addressed customer concerns.

Restaurant Waitress

EMPEUT RESORT , KAJIADO
kajiado county, kajiado county
05.2018 - 02.2019
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Operated [Type] POS systems to cash out customer checks and complete order transactions.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Performed specialized alcoholic beverage services such as bottle openings, chiller setup and related tasks.
  • Completed credit payments via [Type] card processing systems.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of any apparent waste or refuse.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Increased sales from by upselling.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.

Receptionist Assistant

BANTU RESORT, KANGUNDO ROAD RUAI
NAIROBI, 00100
11.2017 - 02.2019
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Prepared and maintained master calendar, collecting and disseminating general information.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Monitored office supplies by checking inventory and placing orders.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

KCPE - Elementary Education

SERVE PROGRESSIVE ACADEMY
SABATIA
01.2003 - 11.2011

High School Diploma -

LIRHANDA GIRLS HIGH SCHOOL
KAKAMEGA
01.2012 - 11.2016

Skills

    Financial reporting

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Interests

To be a dedicated front office manager/ hr

Timeline

Cashier Assistant

GALAXY RESORT KITENGELA
06.2019 - 03.2020

Restaurant Waitress

EMPEUT RESORT , KAJIADO
05.2018 - 02.2019

Receptionist Assistant

BANTU RESORT, KANGUNDO ROAD RUAI
11.2017 - 02.2019

High School Diploma -

LIRHANDA GIRLS HIGH SCHOOL
01.2012 - 11.2016

KCPE - Elementary Education

SERVE PROGRESSIVE ACADEMY
01.2003 - 11.2011

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LUCY KIGEDI ENDOVOCASHIER