Lucy Wambui
Sales, Marketing And Event Management
Kikuyu
Summary
An accomplished marketing and customer service professional with an excess of Eight years demonstrated success in Marketing, sales, customer service, public relations and Event Management. An eloquent communicator with a commercial flair, able to effectively interact with diverse populations of clients at varying levels of technical ability; maintaining liaison with clients, staff members and fellow professionals. Now looking to make a continued significant contribution for an organization in the area of marketing or public relations in the private sector and public sector.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Events and Marketing Consultant
Alan Bobbe's Bistro/316 Upperhill Chambers
08.2022 - 12.2023
- Develop marketing strategies and budgets, In charge of all branding and social media marketing, Coordinate all events, Acting as a contact between the company and its existing and potential markets, Develop proposals for advertising and marketing needs, Develop a database of potential clients, Arrange meetings with potential customers to prospect for new business, Assist in the planning and managing of events and conferences, Develop a database of potential delegates for both events, Sourcing for sponsorship on all events
Sales/ Production Manager
Pixsel Africa
07.2018 - 05.2022
- Act as a project and production manager in all the events where services are offered, Provide logistical and coordination support to the production crew, Preparing budgets and expenses for all the productions using the Xero system, Booking the freelance crew members and arranging for payment, Produce all physical, Live and virtual events end to end, Conduct interviews for post-production purposes, Booking hotels, transport and visas for the production crew, Offer client service to potential and existing clients, Provide ongoing client service management and generate organic sales growth, Account management, Identify and introduce new business leads and contacts across the range of the Company's services and products from specific target market groups as agreed
Events and Marketing Coordinator
Upmarket homes and Karen Tourism Expo
06.2016 - 12.2017
- Develop marketing strategies and budgets, Coordinate all the events, Acting as a contact between the company and its existing and potential markets, Develop proposals for advertising and marketing needs, Develop a database of potential clients in exhibitions, Develop and manage client & agency relationships, Develop a database of potential delegates for both events, Sourcing for sponsorship on all events
Business Account Executive
Global Village Publishers
02.2015 - 05.2016
- Develop proposals for advertising and publishing consultancy needs, Develop and manage client & agency relationships, Arrange meetings with potential customers to prospect for new business, Attending exhibitions and trade shows on behalf of the company, Managing an account for all the counties for the Miss Tourism Magazine, Sourcing for adverts from corporates, counties and the government bodies
Events and Marketing Assistant
Global Trade Skills International Limited
01.2014 - 12.2014
- Facilitate client requirements meetings - both in person and/or remotely using current online presentation applications, Develop market analysis to identify customer needs, Responsible for assisting with sales/marketing and advertising campaigns, Assist in the planning and managing of events and conferences, Develop a database of potential delegates for both events and conferencing, Develop proposals for any event/conferencing consultancy needs
Shop Manager
Phone Content Solutions
06.2009 - 10.2013
- Managing a team of Sales people, Preparing daily, weekly and monthly reports, Recruiting, training, mentoring and evaluating the team, Maintaining staff records and inventory, Identifying potential growth opportunities for the company, Handling customer complaints and queries, Promoting positive interactions in the team, Implementing new business plans to acquire more clients and improve on the customer database, Market the company through social media ie Twitter and Face book
Customer Advisor\Lead Generator
Barclays Bank Limited
10.2007 - 01.2009
- Conclusively manage all customer queries, instructions and complaints, Recommend and implement timely intervention strategies on matters related to customer care, Continually monitor on customer satisfaction and requirements, Carry out regular research related to the function with a view to improving customer services, Participating in product development, launching and re-launching of new and existing products, Collecting and analyzing market information to determine the Bank's market position and help develop and review business strategies
Direct Sales Representative
Standard Chartered Bank, (K) Ltd
09.2006 - 09.2007
- Mobilization of new business and deepen existing relationships with customers to achieve increase in share of wallet and revenues, Cross sell bank products and services to ensure utilization and usage of all bank products, Monitor market and competitor activity to ensure opportunities for new customers acquisition and enhanced bank's market share, Assist the business development team with identification of product marketing opportunities that enhance customer acquisition, cross-selling, retention and loyalty marketing based on current market trends and customer product usage and preferences
Education
Diploma in business management and administration -
Graffins College
Nairobi, Nairobi Province, Kenya 08.2002 - 10.2003
Kenya Certificate Of Secondary Education, (K.C.S.E.) -
Kambaa Girls High School
Limuru, 13 01.1998 - 12.2001
Skills
Communication skills
undefinedCertification
Certificate of Recognition for Excellent Performance - Unsecured Lending, 01/2007
Attributes
- Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in a fast-paced environment with tight deadlines
- Excellent advocacy, interpersonal and consultative skills, including the ability to communicate, present, negotiate and influence a variety of audiences
- Strategic mindset, and ability to assess the impact of change and deploy tactical decisions
- Knowledge and experience in modern sales & marketing practices
- Ability to build strong relationships and inspire trust at all levels
Timeline
Events and Marketing Consultant
Alan Bobbe's Bistro/316 Upperhill Chambers
08.2022 - 12.2023
Sales/ Production Manager
Pixsel Africa
07.2018 - 05.2022
Events and Marketing Coordinator
Upmarket homes and Karen Tourism Expo
06.2016 - 12.2017
Business Account Executive
Global Village Publishers
02.2015 - 05.2016
Events and Marketing Assistant
Global Trade Skills International Limited
01.2014 - 12.2014
Shop Manager
Phone Content Solutions
06.2009 - 10.2013
Customer Advisor\Lead Generator
Barclays Bank Limited
10.2007 - 01.2009
Direct Sales Representative
Standard Chartered Bank, (K) Ltd
09.2006 - 09.2007
Diploma in business management and administration -
Graffins College
08.2002 - 10.2003
Kenya Certificate Of Secondary Education, (K.C.S.E.) -
Kambaa Girls High School
01.1998 - 12.2001
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