Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucy Ouma

Lucy Ouma

Sales lady

Summary

Dynamic sales professional with proven expertise in customer service and relationship building at Rolah Boutique. Successfully enhanced client satisfaction by anticipating needs and adapting to changes while maintaining high-quality results. Skilled in household management and security protocols, ensuring a safe and efficient environment for all family members.

Overview

2
2
years of professional experience

Work History

Sales Person

Rolah Boutique
03.2025 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.

House Manager

Fatmah Abusaq
03.2023 - 03.2025
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.

Education

Certificate - Business Management

Komerock College of Business
Nairobi
06.2012

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building

Languages

French
Beginner (A1)

Timeline

Sales Person

Rolah Boutique
03.2025 - Current

House Manager

Fatmah Abusaq
03.2023 - 03.2025

Certificate - Business Management

Komerock College of Business

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Lucy OumaSales lady