Open To Work
Lucy Ndungu
Nakuru
Work Preference
Summary
Dedicated customer service professional with strong skills in communication and problem-solving. Experienced in engaging customers and addressing inquiries effectively. Committed to enhancing customer satisfaction and team collaboration.
Overview
7
7
years of professional experience
Work History
SUPERMARKET ATTENDANT
NAIVAS
NAKURU, KENYA
2018.01 - 2019.01
- Delivered exceptional customer service by promptly addressing and resolving customer concerns.
- Greeted customers, answered their questions and provided them with assistance.
- Assisted customers with inquiries, ensuring they received accurate product information.
- Participated in training sessions to improve product knowledge and service skills.
- Ensured cleanliness of work areas to promote a safe and organized environment. and equipment at the end of each shift.
- Collaborated with team members to streamline daily operations and enhance overall workflow.
Sales and Marketing Representative
TROPICAL
NAKURU, KENYA
2020.01 - 2025.01
- Engaged customers through social media platforms and email campaigns.
- Developed marketing materials to promote products effectively.
- Conducted market research to identify customer preferences and trends.
Education
Bachelor of Arts - ARTS
JOMO KENYATTA UNIVERSITY OF ART AND TECHNOLOGY
NAIROBI2023-12
High School Diploma -
LANGA LANGA SECONDARY
NAKURU2017-01
Skills
- Customer checkout
- Customer service
- Merchandising techniques
- Customer service
- Team collaboration
- Social media engagement
- Team collaboration
Timeline
Sales and Marketing Representative
TROPICAL
2020.01 - 2025.01
SUPERMARKET ATTENDANT
NAIVAS
2018.01 - 2019.01
Bachelor of Arts - ARTS
JOMO KENYATTA UNIVERSITY OF ART AND TECHNOLOGY
High School Diploma -
LANGA LANGA SECONDARY