Summary
Overview
Work History
Education
Skills
Accomplishments
Membership To Professional Bodies
Professional Courses
References
Timeline
Generic

Lucy Bitutu

Nyeri

Summary

A seasoned communication professional with over 16 years of experience in journalism, Hansard, and public communication. Throughout my career, I have been instrumental in developing key communication strategies, optimizing digital media, handling crisis communication, and building strong relationships with the media and key stakeholders to enhance a positive organizational image.

My expertise lies in effectively bridging the gap between complex ideas and public understanding, ensuring that organizational messages are clear, compelling, and aligned to broader strategic goals.

Overview

14
14
years of professional experience

Work History

Director, Information Services

County Assembly of Nyeri
Nyeri
01.2022 - Current
  • Overall coordination and control of operations in the Directorate to ensure smooth running of the Assembly's information services.
  • Developing and implementing policies, rules, standards and procedures governing Hansard, ICT and Public Communication Departments.
  • Leading the development and implementation of comprehensive communication strategies for various County Assembly activities.
  • Managing media relations, events planning, CSR, crisis communication, stakeholder engagement, press releases, public statements and ensuring positive coverage of the Assembly across all platforms.
  • Leveraging use of publications, digital media platforms and the website to elevate the County Assembly visibility and brand reputation.

Head of Department Hansard / Public Communication

County Assembly of Nyeri
Nyeri
06.2014 - 01.2022
  • Steered implementation of Hansard/Public Communication Departmental initiatives and programs.
  • Led the development and implementation of comprehensive communication strategies for various County Assembly activities.
  • Managed media relations, crisis communication, press releases, and public statements, ensuring positive coverage across all platforms.
  • Managed publications and digital media platforms messages to support publicity and image management for the Assembly.
  • Steered stakeholder engagement & publicization of public participation forums.
  • Collaborated with senior leadership to align communication efforts with organizational goals and objectives.
  • Supervised timely production of Hansard Reports and editing.

County Information Officer

Ministry of Information
Machakos
05.2011 - 05.2013
  • Drafted news stories and features on National Government activities.
  • Provided editorial and operational support to the National Government brand.
  • Liaised with media practitioners and the public on issues of mutual concern.
  • Planned and created multi-media communication materials geared towards a positive image of the National Government.

Education

Master of Science (MS) - Mass Communication (Corporate Communication)

Jomo Kenyatta University of Agriculture And Technology
Nairobi, Kenya
06-2024

Diploma - Public Relations Management

Kenya Institute of Management
Nairobi, Kenya
06-2018

Bachelor of Arts (BA) - Communication Studies (Major), Sociology (Minor)

University of Nairobi
Nairobi, Kenya
12-2006

Certificate - Computer Studies

Egerton University
Kisii, Kenya
06-2002

Secondary School - Kenya Certificate of Secondary Education

Kereri Girls High School
Kisii, Kenya
12-2000

Skills

  • Strategic Communication
  • Brand Messaging
  • Storytelling
  • Hansard Reporting
  • Legislative Communication
  • Media Relations
  • Crisis Management
  • Social Media Strategy
  • Stakeholder Engagement
  • Events planning

Accomplishments

  • Oversaw implementation of strategic communication plans in line with the Assembly Vision.
  • Established an extensive media relationship with journalists, media outlets and social media influencers
  • Handled various crises through provision of timely and accurate information to minimize the damage
  • Spearheaded various stakeholder engagement and public participation forums
  • Authored a diverse range of publications, creating a cohesive brand voice and story across all media.
  • Coordinated with cross-functional teams to consolidate messaging across channels, enhancing audience comprehension
  • Ensured that the Assembly brand was consistently represented across all platforms
  • Organized high-level events that were graced by the President, Cabinet Secretaries, and Ambassadors, among others
  • Established the Assembly, “Nyota ya Nyeri,” Newsletter
  • Steered seamless assembly functioning during COVID-19 through the adoption of teleconferencing
  • Led various public information and outreach campaigns to connect with target audiences

Membership To Professional Bodies

  • Public Relations Society of Kenya
  • Media Council of Kenya

Professional Courses

  • Strategic Leadership Development Program-Kenya School of Government, Embu, Kenya
  • Senior Management Course-Kenya School of Government, Embu, Kenya
  • Public Service Innovations-Eastern and Southern African Management Institute, Arusha, Tanzania
  • Advanced Parliamentary Theory & Practice-Eastern and Southern African Management Institute, Arusha, Tanzania,
  • Corporate Governance-Udemy, Inc., San Francisco, United States

References

  • Dr. Francis Kariuki-Deputy Clerk, County Assembly of Nyeri, Mobile No. 0722444102
  • Hon. John Kaguchia-Former Chairperson, County Assembly of Nyeri Service Board, Mobile No. 0721470309
  • Mr. Joseph Kimiti-Director Finance & Accounts, County Assembly of Nyeri, Mobile No. 0724260062

Timeline

Director, Information Services

County Assembly of Nyeri
01.2022 - Current

Head of Department Hansard / Public Communication

County Assembly of Nyeri
06.2014 - 01.2022

County Information Officer

Ministry of Information
05.2011 - 05.2013

Master of Science (MS) - Mass Communication (Corporate Communication)

Jomo Kenyatta University of Agriculture And Technology

Diploma - Public Relations Management

Kenya Institute of Management

Bachelor of Arts (BA) - Communication Studies (Major), Sociology (Minor)

University of Nairobi

Certificate - Computer Studies

Egerton University

Secondary School - Kenya Certificate of Secondary Education

Kereri Girls High School
Lucy Bitutu