Louis Wambui
Nairobi,Kenya
Summary
Customer-oriented hospitality professional with experience as Barista, Junior Bartender, and Assistant Bartender. Skilled in specialty coffee preparation, cocktail mixing, guest engagement, and cash handling. Delivers high service standards and fosters memorable guest experiences through strong communication and product knowledge.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Bartender/Barista
Tribe Hotel Nairobi
01.2025 - Current
- Prepare and serve a wide range of specialty coffee beverages, including espresso-based drinks, while maintaining consistency in taste, presentation, and quality standards.
- Operate and maintain professional coffee equipment, ensuring grinders, espresso machines, and brewing tools are cleaned, calibrated, and functioning efficiently.
- Deliver exceptional guest service by engaging customers professionally, understanding their preferences, and recommending suitable beverages and menu items.
- Monitor coffee bean freshness, milk supplies, syrups, and other inventory items to ensure uninterrupted daily operations.
- Maintain high standards of cleanliness and hygiene within the coffee station, adhering to food safety and health regulations at all times.
- Process customer orders accurately through the point-of-sale system while handling cash, card transactions, and billing inquiries efficiently.
- Collaborate closely with restaurant and bar teams to ensure seamless service delivery during peak hours, special events, and VIP guest functions.
Assistant Bartender/ Barista
KENTMERE HOTEL
11.2021 - 12.2024
- Assisted bartenders in preparing beverages and ensuring timely delivery of drinks to guests during busy service periods and events.
- Restocked beer, wine, spirits, soft drinks, and bar supplies regularly to maintain adequate inventory levels throughout operations.
- Maintained cleanliness of bar counters, storage areas, refrigerators, and service equipment to support a safe and organized work environment.
- Collected and cleaned used glassware promptly, ensuring sufficient stock was available for continuous customer service.
- Assisted with inventory checks and stock receiving processes, verifying quantities and reporting shortages or discrepancies.
- Supported customer service efforts by responding courteously to guest requests and ensuring a welcoming atmosphere within the establishment.
- Assisted in bar opening and closing procedures, including preparation of workstations, cleaning activities, and proper storage of supplies and equipment.
Junior Bartender/ Barista
ALLOY BAR LONGE
11.2020 - 11.2021
- Engaged with guests, taking beverage orders, answering menu questions, and providing tailored recommendations to enhance customer experience.
- Prepared and served alcoholic and non-alcoholic beverages according to established recipes, service standards, and guest preferences, contributing to overall guest satisfaction.
- Prepared garnishes, mixers, fresh juices, and cocktail ingredients to ensure smooth and efficient bar operations throughout service periods.
- Maintained bar cleanliness by organizing workstations, sanitizing equipment, polishing glassware, and ensuring compliance with hygiene requirements.
- Assisted in setting up and closing the bar area, ensuring all equipment, beverages, and supplies were properly arranged and secured.
- Supported senior bartenders in stock control activities, including inventory counts, restocking supplies, and monitoring product usage.
- Processed customer payments accurately and maintained proper transaction records, ensuring compliance with company cash-handling procedures.
Education
Bachelor of Arts - Level 2 Barista , Latte Art & Coffee Brewing
Bar School
Nairobi 07.2024 - 12.2024
Bachelor of Science - Information And Communication Technology
University of Nairobi
Nairobi 01.2021 - 12.2024
Bachelor of Arts - Level 2 Mixologist, Cocktail Creation & Free Pouri
The Nairobi Bar School
Nairobi 07.2024 - 11.2024
Highschool Diploma - Mean Grade B-
Bishop Ranji Secondary School
Nairobi 01.2016 - 12.2019
Skills
- Beverage preparation
- Specialty Coffee Preparation and Brewing
- Barista Techniques
- Beverage Inventory Management
- POS operations
- Food Safety and Hygiene Standards HACCP
- Sales techniques
- Time Management and Multitasking
- Cross-department teamwork
- Guest relations
- Conflict resolution
Accomplishments
- Consistently received positive feedback from guests for delivering friendly, professional, and personalized service.
- Contributed to increased beverage sales through effective product recommendations and upselling techniques.
- Maintained excellent standards of cleanliness and hygiene, supporting compliance with health and safety regulations.
Languages
English, Fluent
Languages
Swahili
First Language
English
Upper Intermediate
B2
Timeline
Bartender/Barista
Tribe Hotel Nairobi
01.2025 - Current
Bachelor of Arts - Level 2 Barista , Latte Art & Coffee Brewing
Bar School
07.2024 - 12.2024
Bachelor of Arts - Level 2 Mixologist, Cocktail Creation & Free Pouri
The Nairobi Bar School
07.2024 - 11.2024
Assistant Bartender/ Barista
KENTMERE HOTEL
11.2021 - 12.2024
Bachelor of Science - Information And Communication Technology
University of Nairobi
01.2021 - 12.2024
Junior Bartender/ Barista
ALLOY BAR LONGE
11.2020 - 11.2021
Highschool Diploma - Mean Grade B-
Bishop Ranji Secondary School
01.2016 - 12.2019