Summary
Overview
Work history
Education
Skills
Languages
Professional Referees
Timeline
Generic
LORRAINE W. NGUKU

LORRAINE W. NGUKU

Nairobi, Kenya.

Summary

A passionate programmes and communication professional with experience in providing support to humanitarian and development programmes. I am an adept communicator and manager, a planner and strategic thinker, dynamic and people-oriented. I take pride in quality of work, collaborate easily with large teams and reliably execute tasks on time and to desired standards.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Communications and Knowledge Management Officer

GIZ Kenya
Nairobi
10.2022 - Current
  • Serving as the communication focal point for the Forced Displacement & Migration Cluster, which comprises of 7 projects.
  • Assisting M&E officers with knowledge management - documentation of change stories from the field, storage of written and audio-visual content on SharePoint and DMS.
  • Crafting compelling content to raise awareness among key audiences and drive engagement on social media platforms.
  • Advising staff and partners at all levels on the organization's guidelines to ensure consistency and high messaging standards, for internal and external communication.
  • Developed and implemented a communications plan for the cluster.
  • Preparing clear, on-point speeches for senior management team.
  • Moderating panel discussions and other corporate events.
  • Assist in the development, design and production of visibility materials, e.g. merchandise.

Coordination & Management Assistant

GIZ Kenya
Nairobi
01.2020 - 09.2022
  • Provided technical and administrative support to the Refugees and Host Communities in Kenya Project in Turkana County.
  • Assisted in coordinating multiple project activities in the areas of: agri-nutrition, employment and entrepreneurship, life skills, peace building and W.A.S.H.
  • Monitored implementation of monthly work plans and budgets.
  • Developed content for social media messages to enhance visibility of projects.
  • Typed up letters and reports with exceptional level of accuracy, to send to relevant stakeholders.
  • Prepared and regularly updated project documents e.g., fact sheets and information leaflets, for internal and external consumption
  • Organized high-level meetings, events and workshops as well as documented them.

Assistant Program Officer

Youth Agenda
Nairobi
01.2019 - 08.2019
  • Assisted in the design, plan and implementation of programmes.
  • Mobilized and coordinated participants during activities and maintained a smooth flow of communication & information.
  • Provided support to M&E staff in evaluating programme outcomes against predefined objectives, to capture lessons learnt and inform future interventions.
  • Generated activity reports, briefs and other informational material.
  • Managed a youth mentorship program that saw significant growth in mentee applications
  • Planned and organized field activities and events including coordinating logistics, facilitating sessions and compiling post-activity reports and reconciliations.

Task Force Member (by appointment)

County Government of Taita Taveta
Taita Taveta County
09.2017 - 01.2018
  • Successfully inspected over 150 projects across Taita Taveta County to check for quality of work done and usefulness to the community.
  • Assisted in drafting a comprehensive report on the findings and recommendations.
  • Presented the report to the-then Governor of Taita Taveta County.
  • As a result of the report's findings and recommendations, only relevant projects were given priority by the next leadership, and some have since been completed thus enhancing the county's service delivery to its constituents.

Program Assistant

National Democratic Institute
Nairobi
03.2017 - 08.2017
  • Effectively coordinated and implemented women aspirants trainings and youth forums in several counties. Through this program, we were able to reach over 900 political aspirants
  • Successfully provided logistics and communication support to the International Observations Mission Delegates during Kenya's 2017 general elections, including organizing their travel, accommodation and transport logistics.
  • Prepared and reviewed reports and other information material.
  • Supported monitoring of activity work plans and program budgets.
  • Organized and moderated meetings and workshops
  • Ably sat in for my seniors in their absence or under appointment and successfully managed program roles allocated to me without supervision.

Case Worker

Church World Service - RSC Africa
09.2016 - 01.2017
  • Conducted resettlement interviews for refugee resettlement applicants in order to collect biographical information.
  • Ran Quality Check on reports to ensure complete and accurate files, as well as identify and correct processing errors in preparation for adjudication.
  • Assisted in organizing field work trips including but not limited to; requisitioning supplies, packing of files, contacting interpreters, cleaning up cases at the end of the trip and other tasks as assigned.
  • Completed a 6 weeks circuit in Tigray - Ethiopia interviewing refugee resettlement candidates and successfully conducted 25 family interviews including minor refugee cases and counselling
  • Planned and executed a team building day during the Ethiopia circuit.

Program Intern

National Democratic Institute (NDI Kenya)
Nairobi
04.2016 - 09.2016
  • Participated in field activities outside Nairobi to provide support during trainings and meetings.
  • Scheduled meetings, conferences and appointments, including arranging supplies, documents and spaces for the meetings.
  • Documented conferences, meetings and appointments with verbatim minutes and reports.
  • Kept files organized and up-to-date for accurate record-keeping purposes.
  • Maintained office calendars and sent out reminders of impending appointments to help keep the programmes department running smoothly.
  • Supported front office and administrative staff with filing, data entry and other administrative tasks to streamline operations.

Program Assistant

YADEN East Africa
Nairobi
02.2015 - 10.2015
  • Directed and implemented a mentorship program for youth in conflict with the law (juveniles) using arts.
  • Planned and coordinated graduation ceremonies for trainees of the juvenile programs at Kamiti Correctional Facility and Industrial Area Remand Facility after completion of their program.
  • Developed and introduced a social media strategy for YADEN East Africa which earned me the position of the organization's Young in Prison Online Community Manager. Through this project I managed to accomplish below for the organization;

a. Researched on worldwide innovative projects that work with youth in conflict with the law.

b. Successfully managed the organization's media desk which earned us positive publicity and countrywide attention.

c. Spearheaded Kenya's online social platform for the Young in Prison International program, and published articles that sought to address matters relating to youth in

conflict with the law.

Education

Level A2 French Course - Language

Alliance Francaise
Nairobi, Kenya
08.2019 -

Bachelor of Arts - Peace and Conflict Studies

Africa Nazarene University
Nairobi, Kenya
05.2012 - 10.2015

Certification in Computer Applications -

African Institute of Research and Development Studies
Mombasa, Kenya
03.2012 - 04.2012

High School Education

Kearsarge Regional High School
New Hampshire, USA
09.2010 - 06.2011

High School Education

Mama Ngina High School
Mombasa, Kenya
02.2008 - 08.2010

Training - Storytelling for Impact using Digital Platforms

GIZ Kenya
Nairobi
07.2022 - 07.2022

Skills

  • Excellent negotiation and communication skills (oral and written)
  • Excellent reporting and presentation skills
  • Basic financial skills and a love for mathematics
  • Strong leadership instincts and values
  • Programme coordination and management
  • Administration knowledge
  • Stakeholder relations
  • Detail-orientated
  • Multi-tasking ability
  • People-oriented

Languages

English
Proficient (C2)
Swahili
Native
French
Elementary (A2)

Professional Referees

PHOEBE MUNGAI

Program Special Advisor – The Oslo Centre, Kenya.

Email address: shikomungai44@gmail.com

Tel. Number: +254733334550


ROSELINE IDELE

Resident Country Director - National Democratic Institute, Uganda.

Email address: ridele@ndi.org

Tel. Number: +254 737900213


MUSA TIOKO

Program Specialist – GIZ Kenya.

Email address: bwinom@yahoo.com

Tel. Number: +254 720660791

Timeline

Communications and Knowledge Management Officer

GIZ Kenya
10.2022 - Current

Training - Storytelling for Impact using Digital Platforms

GIZ Kenya
07.2022 - 07.2022

Coordination & Management Assistant

GIZ Kenya
01.2020 - 09.2022

Level A2 French Course - Language

Alliance Francaise
08.2019 -

Assistant Program Officer

Youth Agenda
01.2019 - 08.2019

Task Force Member (by appointment)

County Government of Taita Taveta
09.2017 - 01.2018

Program Assistant

National Democratic Institute
03.2017 - 08.2017

Case Worker

Church World Service - RSC Africa
09.2016 - 01.2017

Program Intern

National Democratic Institute (NDI Kenya)
04.2016 - 09.2016

Program Assistant

YADEN East Africa
02.2015 - 10.2015

Bachelor of Arts - Peace and Conflict Studies

Africa Nazarene University
05.2012 - 10.2015

Certification in Computer Applications -

African Institute of Research and Development Studies
03.2012 - 04.2012

High School Education

Kearsarge Regional High School
09.2010 - 06.2011

High School Education

Mama Ngina High School
02.2008 - 08.2010
LORRAINE W. NGUKU