LORINE OCHANDA

Personable Guest Services Agent skilled in communicating with guests to provide information, resolve challenges and deliver exceptional service. Well-versed in hotel operations and guest account management illustrated over 2 years of industry experience. Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 2 years of guest service experience in hospitality industry. Friendly guest service professional offering 2 years of superior service in hospitality industry. Strong hospitality knowledge and drive for cultivating guest loyalty. . Highly communicative professional with more than 2 years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Guest service position. Ready to help team achieve company goals.

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