ClickUp
Lolliesergio Ogot Atinda
Operations Coordinator | Executive Assistant
Nairobi
Summary
Proactive and analytical Executive Partner/Executive Assistant with strong operational coordination experience supporting senior global leaders. Skilled in executive operations, workflow optimization, project execution, cross-functional collaboration, and data-driven decision making. Adept at managing complex calendars, international logistics, reporting, survey analytics, and supporting high-performance executives across multiple time zones and departments.
Overview
3
3
years of professional experience
1
1
Language
Work History
Operations Coordinator (Supporting VP, Culinary & Operations)
Boston Pizza International
10.2025 - Current
- Review and process monthly expense reports using Excel, ensuring compliance, accuracy, and clean audit trails.
- Develop menu kits, culinary documentation, and operational materials using Adobe Acrobat & InDesign, improving usability across franchise teams.
- Analyze tasting panel results, menu revamp feedback, and survey insights using Excel and RedOnion, contributing to product and quality improvements.
- Lead short-turnaround survey campaigns via SurveyMonkey and Google Forms, enabling clearer decision-making across franchisees, vendors, and support teams; contributed to 8–12% monthly gains in strategic clarity.
- Support operations planning and talent coordination, contributing to multiple franchise openings and assisting team expansion by ~12% in two months.
- Prepare cross-functional reports, SOPs, and operational documentation for compliance and alignment.
- Serve as a communication bridge across franchise partners, restaurant operators, suppliers, and corporate teams.
- Support inventory updates, procurement processes, and budgeting communications to ensure operational continuity.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
Executive Partner | Executive Assistant
Athena
06.2025 - Current
- Manage the VP’s inbox and calendar with high accuracy, coordinating 25–30 weekly meetings and reducing scheduling conflicts by 40%.
- Facilitate 150+ monthly cross-team interactions, helping streamline communication flow and improving executive turnaround time by nearly one-third.
- Coordinate multi-country travel across the U.S., Canada, and Mexico, increasing itinerary accuracy by 15% and reducing costs through optimized planning.
- Prepare weekly executive summaries, briefs, and reports that strengthen clarity on operational, culinary, and strategic initiatives.
- Maintain confidentiality across all high-level correspondence, contracts, and financial documentation.
- Create and refine operational templates, documentation, and assets using Adobe Acrobat & InDesign.
- Use AI tools to accelerate research, automate recurring tasks, and optimize reporting speed and quality.
- Work closely with Athena’s executive coaching team to align priorities, project timelines, and workflow execution.
Executive Assistant to the Head of Learning & Development Team
HR Lifeline (K) Limited
12.2022 - 05.2025
- Coordinated training and recruitment for 25+ employees alongside project management and talent acquisition teams.
- Organized 10+ monthly talent development sessions, including logistics, scheduling, and learning materials.
- Managed all travel for the HOLDT, saving 10% in travel costs through efficient planning.
- Prioritized high-volume communications with accuracy and confidentiality.
- Automated key recruitment processes, saving over KSh 400,000 annually.
- Oversaw office inventory, requisitions, stocking, and vendor interactions.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Education
Bachelor of Science - Information Technology
Kenyatta University
Nairobi, Kenya12.2022
Skills
Executive Support & Communication
Travel & Logistics Management
Confidential Records & Compliance
Stakeholder & Vendor Management
Administrative & Operational Coordination
Data Analytics & Survey Insights
AI Productivity & Workflow Automation
SOP Development & Documentation
Project Planning & Cross-Functional Collaboration
Software
Asana
Excel
M365
Slack
Zoom
Canva
Calendly
Mondaycom
Trello
Timeline
Operations Coordinator (Supporting VP, Culinary & Operations)
Boston Pizza International
10.2025 - Current
Executive Partner | Executive Assistant
Athena
06.2025 - Current
Executive Assistant to the Head of Learning & Development Team
HR Lifeline (K) Limited
12.2022 - 05.2025
Bachelor of Science - Information Technology
Kenyatta University