Loise Mungai
Karuri
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Receptionist
Uglow Aesthetics
02.2021 - 04.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of information regarding clients and company.
- Assisted with planning office events and meetings for smooth execution.
- Organized, maintained and updated information in computer databases.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Insurance Consultant
Kuza Sacco Society Limited
01.2016 - 01.2017
- Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
- Assessed clients'' needs by conducting in-depth interviews, gathering information on assets, liabilities, and potential risks.
- Educated clients on insurance policies and procedures.
- Monitored customer feedback and identified areas of improvement.
- Finalized sales and collected necessary deposits.
- Negotiated contracts and terms of sale with potential customers.
Production Line Worker
Kenchic Limited
08.2015 - 12.2015
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Boxed, labeled, and transported items to support assembly operations.
- Inspected extruded product for appearance and size defects according to specifications.
- Prioritized tasks to meet personal and team production targets.
Human Resources Intern
Kenchic Limited
10.2012 - 11.2012
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Worked with HR team to coordinate company events.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Updated and maintained employee records to respond quickly to requests for information.
Education
Bachelor of Science - Human Resources Management
Kiambu Institute of Science & Technology
Kiambu, Kiambu District, Kenya07-2015
No Degree - Certificate in Human Resource Management
Kiambu Institute of Science & Technology
Kiambu, Kiambu District, Kenya07-2013
High School Diploma -
Karuri High School
Kiambu, Kiambu District, Kenya11-2010
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Business operations
- Phone etiquette
Timeline
Receptionist
Uglow Aesthetics
02.2021 - 04.2022
Insurance Consultant
Kuza Sacco Society Limited
01.2016 - 01.2017
Production Line Worker
Kenchic Limited
08.2015 - 12.2015
Human Resources Intern
Kenchic Limited
10.2012 - 11.2012
Bachelor of Science - Human Resources Management
Kiambu Institute of Science & Technology
No Degree - Certificate in Human Resource Management
Kiambu Institute of Science & Technology
High School Diploma -
Karuri High School
Referees
1. Jean Kinuthia
Founder & CEO
Uglow Aesthetics
Mobile No: 0700842997
2. Muriuki N Muriithi
Principal,
Kenya Institute Science & Technology
Mobile No: 0734 207 663 & 0727 807 713
3. Mr Rewel Gicheru Mwangi
Chairman,
Kuza Sacco & Society Limited
Mobile No: 0722 283 982