Summary
Overview
Work History
Education
Skills
Timeline
Referees
Generic

Loise Mungai

Karuri

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Receptionist

Uglow Aesthetics
02.2021 - 04.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with planning office events and meetings for smooth execution.
  • Organized, maintained and updated information in computer databases.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.

Insurance Consultant

Kuza Sacco Society Limited
01.2016 - 01.2017
  • Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
  • Assessed clients'' needs by conducting in-depth interviews, gathering information on assets, liabilities, and potential risks.
  • Educated clients on insurance policies and procedures.
  • Monitored customer feedback and identified areas of improvement.
  • Finalized sales and collected necessary deposits.
  • Negotiated contracts and terms of sale with potential customers.

Production Line Worker

Kenchic Limited
08.2015 - 12.2015
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Boxed, labeled, and transported items to support assembly operations.
  • Inspected extruded product for appearance and size defects according to specifications.
  • Prioritized tasks to meet personal and team production targets.

Human Resources Intern

Kenchic Limited
10.2012 - 11.2012
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Worked with HR team to coordinate company events.
  • Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
  • Updated and maintained employee records to respond quickly to requests for information.

Education

Bachelor of Science - Human Resources Management

Kiambu Institute of Science & Technology
Kiambu, Kiambu District, Kenya
07-2015

No Degree - Certificate in Human Resource Management

Kiambu Institute of Science & Technology
Kiambu, Kiambu District, Kenya
07-2013

High School Diploma -

Karuri High School
Kiambu, Kiambu District, Kenya
11-2010

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Business operations
  • Phone etiquette

Timeline

Receptionist

Uglow Aesthetics
02.2021 - 04.2022

Insurance Consultant

Kuza Sacco Society Limited
01.2016 - 01.2017

Production Line Worker

Kenchic Limited
08.2015 - 12.2015

Human Resources Intern

Kenchic Limited
10.2012 - 11.2012

Bachelor of Science - Human Resources Management

Kiambu Institute of Science & Technology

No Degree - Certificate in Human Resource Management

Kiambu Institute of Science & Technology

High School Diploma -

Karuri High School

Referees

1. Jean Kinuthia
   Founder & CEO

    Uglow Aesthetics
   Mobile No: 0700842997


2. Muriuki N Muriithi

    Principal,

    Kenya Institute Science & Technology

    Mobile No: 0734 207 663 & 0727 807 713


3. Mr Rewel Gicheru Mwangi

    Chairman,

    Kuza Sacco & Society Limited

    Mobile No: 0722 283 982

Loise Mungai