Loice Adoyo Makanga
Sales Associate
Nairobi
Summary
Dedicated to delivering on promises, fostering lasting client trust takes precedence over merely closing deals. Sales transcends targets, involving a deep understanding of genuine business needs, creating value, and providing impactful solutions. Specializing in tech-driven sales, particularly with ERP systems like Odoo, combines extensive product knowledge with a consultative approach to facilitate digital transformation. The focus remains on solving challenges, supporting growth, and scaling impact for every client engagement.
Overview
2
2
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Sales Associate
Techno Brain Global FZ LLC
Nairobi, Kenya
08.2024 - Current
- Engaged prospects in digital transformation initiatives using ERP solutions.
- Delivered tailored demos, and supported pre-sales conversations.
- Prepared customized proposals, and coordinated handoffs with technical teams.
- Consistently achieved set targets in a highly competitive enterprise environment.
- Actively involved in ERP market research and outreach strategy.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate | Branch Product Champion
Britam Life
Nairobi, Kenya
01.2024 - 08.2024
- Recognized as Branch Product Champion for exceptional sales performance and product mastery.
- Led product knowledge sessions and supported peers in improving insurance product pitch delivery.
- Conducted client financial assessments to match solutions with long-term goals.
- Built a robust client pipeline through inbound interest and targeted outreach.
- Maintained high conversion and renewal rates through follow-up and personalized service.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Agent
Madison Group
Nairobi, Kenya
06.2023 - 01.2024
- Promoted life insurance products to individuals and SMEs.
- Held educational forums and product briefings with potential clients.
- Met and exceeded weekly KPIs for lead generation and conversion.
- Strengthened customer trust through detailed product explanations and after-sales care.
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
Education
Odoo Functional Certificate - Information Technology
Odoo Academy
Nairobi 04.2001 -
Understanding Enterprise Resource Planning - Information Technology
Udemy
04.2001 -
Financial Literacy And Entrepreneurship - Information Technology
Seed Of Hope College
Nairobi 04.2001 -
Skills
- Odoo ERP and CRM sales expertise
- Lead generation strategies
- Cold calling expertise
- Proposal and demo coordination
- Customer relationship development
- Team development
- Strategic pipeline management
- Public Speaking & Product
- Customer needs assessment
- Listening skills
- Time management
- Multi-tasking strength
- Problem-solving
Websites
Certification
- Odoo 17 Functional Certification
Accomplishments
- - Youngest Odoo Functional Consultant at Techno Brain recognized by both age and experience
- - Appointed Branch Product Champion at Britam Life for exceptional performance and leadership
- - Contributed to business development for emerging tech initiatives at Techno Brain
Timeline
Sales Associate
Techno Brain Global FZ LLC
08.2024 - Current
Sales Associate | Branch Product Champion
Britam Life
01.2024 - 08.2024
Sales Agent
Madison Group
06.2023 - 01.2024
Odoo Functional Certificate - Information Technology
Odoo Academy
04.2001 -
Understanding Enterprise Resource Planning - Information Technology
Udemy
04.2001 -
Financial Literacy And Entrepreneurship - Information Technology
Seed Of Hope College
04.2001 -
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