Elizabeth Mutsami
Https://www.linkedin.com/in/liz-mutsami/
Nairobi
Summary
Seasoned, resourceful, problem-solving, collaborative and effective leader with more than16 years of experience in the international non-profit sector, dedicated to streamlining operations and promoting organizational efficiency.
Overview
17
17
years of professional experience
Work History
Associate Director
Winrock International
01.2020 - Current
- Overseeing and guiding implementation of Global HR Business Partnership priorities in more than 30 countries globally .
- Providing expertise and strategic advice on all HR matters in Africa, Asia, Central Asia and Americas.
- Leading all project HR Points of Contact, providing direction and guidance.
- Developing agreements, policies, procedures and processes in compliance with local laws.
- Developing and implementing comprehensive, efficient on-boarding for employees.
- Guiding, advising and collaborating with Project Managers, Chiefs of Parties and Project Directors to deliver effective global initiatives, enabling peer learning & capacity building.
- Managing and ensuring that benefits and compensation practices are in compliance with organizational policies, local labour laws and aligned with industry standards.
- Developing and maintaining safe and secure filing systems.
- Point of contact with attorneys globally for all HR related matters.
- Providing ongoing reviews and reports on performance standards, policies, financial and operational issues, etc. to senior management, including Chief HRO, COO, CFO and Chief Compliance Officer.
- Collaborating with Home Office teams to identify strategies to meet short and long-term needs globally.
- Advising on best practices for information flow between Home Office, field offices and inter-country information sharing.
- Coaching, guiding and advising employees and management.
- Overseeing security at the regional office in close collaboration with Safety and Security Directors.
- Training and developing department leaders and management leads for specific projects and ongoing operational needs.
- Reviewing proposed regulatory changes and evaluating potential impacts on business operations.
- Assessing risks associated with team activities and implementing appropriate procedures to mitigate potential problems.
- Prioritizing tasks and allocating resources appropriately to keep teams focused and productive.
- Conducting audits and communicating and advising on capacity, sourcing and technology gaps with upper management.
- Engaging analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
- Tracking key business metrics and making recommendations for proactive adjustments to policies and procedures.
- Led teams in special projects.
Global Advisor
Winrock International
07.2015 - 12.2019
- Provided strategic operational leadership in partnership with headquarters.
- Subject matter expert (SME) for all HR matters in Africa, Central Asia and Americas.
- Led special projects e.g. project start ups and close outs.
- Developed policies, strategic guidance and driving practices.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Improved processes by recommending operational changes.
- Built and maintained relationships with clients to provide ongoing support.
- Ensuring compliance of employment practices.
- Developed community of practice for capacity building and peer learning.
- Working with Chief Compliance Officers to resolve employee relations issues.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Advised on organizational structure and human resources management to promote efficient business operations.
Regional Senior Human Resources Officer
International Federation of Red Cross and Red Crescent Societies, IFRC
04.2011 - 11.2014
- Leading, coordinating and managing talent acquisition of both national and international staff in line with IFRC's strategies
- Implementing HR systems and tools to ensure consistent HR approaches in the region
- Developing job descriptions
- Strategic HR management and advice to the Regional Representative and country representatives in the region on various HR issues
- Liaising with various government departments and statutory bodies to ensure compliance with laws and regulations
- Management, coordination and administration of compensation and benefits
- Ensuring effective implementation and dissemination of HR procedures, policies, systems and processes
- Ensuring compliance of Staff Rules and Regulations with labour laws in the region
- Maintaining appropriate systems for efficiently handling misconduct and other forms of grievances
- Promoting and working with staff associations to ensure adequate consultations between staff and management on relevant issues
- Managing and coordinating staff team building activities
- Developing and maintaining safe and secure filing systems for all HR documents
- Monitoring and tracking implementation and use of the performance management system as well as advising and training managers on performance management
- Managing various HR tools and training staff in their application
- Developing and providing regular HR reports to management
- Managing exit and clearance of staff including debriefing sessions
- Coordinating and supporting emergency deployments in collaboration with technical departments globally
- Enhancing and coordinating staff training
- Managing HR Management Information Systems (SAP)
- Performing periodic HR audits
- Line management, advice and capacity building of HR managers and officers regionally
- Establishing and ensuring effective working relationships with internal and external stakeholders globally
Consultant
Consulting Projects
01.2008 - 04.2011
- Led strategic partnerships on hire to retire processes.
- Reviewed and advised on efficient organization structures.
- Led clients' business analysis, documentation, and data modeling.
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Renegotiated outsourcing contracts to save considerable costs.
- Aligned closely with business owners and employees to gather information and gain operational insight.
Human Resources Officer
Samaritan's Purse, SP
06.2006 - 12.2007
- Supported talent acquisition by facilitating targeted recruitment campaigns.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable laws.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Payroll management.
- Created and maintained a record management system.
- Successfully developed different training programs in alignment with organizational needs.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
Education
Higher Diploma - Human Resource Management
Institute of Human Resource Management
Kenya 01.2007 - 2007.11
Bachelor of Science -
University of Nairobi
Kenya 10.2000 - 2005.08
Skills
Strategic Leadership
Accomplishments
- Developed efficient and effective hire to retire processes
- Developed HR policies, procedures, guidelines and guidance across countries globally
- Developed and reviewed employment agreements in compliance with labor laws globally
- Led the development of various HR management tools e.g
- Compensation and benefits guidance, filing systems, project start up and close out check lists, etc
- Successfully led audits and made recommendations that mitigated huge risks and losses for organizations
- Successfully led and facilitated change management processes
- Effectively negotiated opportunities with government officials and stakeholders
- Successfully led and coordinated various working groups
Timeline
Associate Director
Winrock International
01.2020 - Current
Global Advisor
Winrock International
07.2015 - 12.2019
Regional Senior Human Resources Officer
International Federation of Red Cross and Red Crescent Societies, IFRC
04.2011 - 11.2014
Consultant
Consulting Projects
01.2008 - 04.2011
Higher Diploma - Human Resource Management
Institute of Human Resource Management
01.2007 - 2007.11
Human Resources Officer
Samaritan's Purse, SP
06.2006 - 12.2007
Bachelor of Science -
University of Nairobi
10.2000 - 2005.08
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