Livingstone Gatoho
Kiambu
Summary
Results-driven retail professional with extensive experience in supermarket operations, store management and security surveillance.Adept at optimize store performance, managing Inventory and delivering excellent customer service.Strong problem-solving skills with a keen eye for detail, ensuring operational efficiency and security compliance.A dedicated team player with a commitment to enhancing customer experience and business growth.
Overview
10
10
years of professional experience
2029
2029
years of post-secondary education
Work History
Supermarket Attendant
Jambo Mart supermarket
Kimende, Kenya
01.2025 - Current
- Assisted customers in locating products and provided excellent service .
- Maintained store cleanliness and organized shelves according to store standards .
- Gained experience in packaging and customer support.
- Assisted customers with product inquiries and store navigation.
CCTV Operator
Fourways stores limited
Nairobi , Kenya
12.2023 - 12.2024
- Monitored surveillance cameras to detect suspicious activities and prevent security breaches.
- Reported incidents to management and security personnel, ensuring store safety.
- Maintained accurate records of surveillance activities for reporting and investigation.
- Assisted in loss prevention by identifying theft and unauthorized activities.
Store Attendant
Sifa Njema Stores
Mombasa , Kenya
03.2016 - 01.2018
- Operated the cash register and handled payments accurately .
- Assisted customers with product selection and inquiries .
- Maintained stock levels and organized displays for an enhanced shopping experience .
- Ensured a clean, safe, and well-maintained store environment.
Education
ÖSD Zertifikat B1 - Certificate Course in German Language
Albury Training Institute
Nairobi , Kenya 06.2024 - 05.2025
Certificate Of Achievement - Certificate Course in Computer Packages
Zip-Tech Training Centre
Kimende, Kenya 01.2020 - 12.2025
Certificate Of Service For Under Officers - Paramilitary Training And Vocational Training
National Youth Service
Nairobi , Kenya 04.2018 - 11.2023
Komothai Boys High School
Githunguri, Kenya Skills
- Store operations and management
- Customer service excellence
- Inventory control & Stock Replenishment
- CCTV monitoring & Security Compliance
- Conflict Resolution & problem solving
Languages
English
First Language
German
Intermediate (B1)
B1
Timeline
Supermarket Attendant
Jambo Mart supermarket
01.2025 - Current
ÖSD Zertifikat B1 - Certificate Course in German Language
Albury Training Institute
06.2024 - 05.2025
CCTV Operator
Fourways stores limited
12.2023 - 12.2024
Certificate Of Achievement - Certificate Course in Computer Packages
Zip-Tech Training Centre
01.2020 - 12.2025
Certificate Of Service For Under Officers - Paramilitary Training And Vocational Training
National Youth Service
04.2018 - 11.2023
Store Attendant
Sifa Njema Stores
03.2016 - 01.2018
Komothai Boys High School