LISPER N MURIITHI

Key Contributions & Results:

• Managing and building relationships with existing clients who have SLAs with us to promote long-term business growth.
• Currently managing over 40 corporate accounts
• Attending conferences and training to gain more knowledge on products to sell
• Developing and maintaining account base, and delivering budgeted revenues as well as exceeding set sales targets
• Launching proactive sales campaigns and pursuing new business leads
• Identifying key decision-makers and influencers within a business and then targeting them
• Regularly updating senior managers on progress or areas of concern
• Ensuring that the existing clients are satisfied with the services we offer them and solving clients complains
• Act as the contact between the client and our support team
• Constantly maintaining a projected pipeline
• Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Served customers with knowledgeable, friendly support at every stage of exploring purchasing.
• Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
• Negotiated prices, terms of sales, and service agreements.
• Set and achieved company-defined sales goals.
• Informed customers of promotions to increase sales productivity and volume.
• Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
• Developed new business relationships and maintained existing ones through regular communications and effective account management.
• Payment follow-ups

Products and Solutions:

• Data Centre Solutions
• ( Storage, Servers, Virtualization,Switching and Routing
• Network/ Cyber Security Solutions
• Business Continuity Solutions ( Backup and Disaster Recovery)
• Service Level Agreements
• Cloud Solutions

• Reporting to the Business Development Manager my responsibilities include:
• Sell Insurance to potential clients and process applications
• Contacting potential clients and creating rapport by networking, cold calling, using referrals etc
• Seek out leads and new clients
• Help meet set Targets
• Negotiated prices, terms of sales and service agreements.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Reporting to the Administration Manager my responsibilities included:
• Welcome clients, visitors and guests as they enter into office
• Provide information regarding products or services of the company
• Manage inventory of office supplies and equipment and order supplies and equipment when required
• Perform basic bookkeeping and record keeping duties

• Reporting to theDry Goods Store Manager my duties included:
• Working on store requisitions
• Receiving and detailing new products coming into store
• Assist in controlling Inventory ensuring proper records are kept
• Maintaining FIFO method of issuing products complying with the company's policies
• Assist in monthly stock taking and report of the same
• Invoice Audit and Completion of order
• Placed orders for merchandise consistent with quality, quantity, and other specification requirements.