I am a dedicated IT professional and Software Developer with a rich background spanning 4 years. My commitment to delivering high-quality work is evident through my adept application of quick critical thinking and logical technical skills, enhancing overall work efficiency. My combination of experience, strong computer skills and unwavering work ethic consistently ensures successful project completion.
Overview
3
3
years of professional experience
Work History
IT Technical Support Attachee
Zetech University
05.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
IT Support & Technical Assistance
FREELANCE
01.2023 - Current
Provided remote and on-site IT support for individuals and small businesses, troubleshooting hardware, software, and network issues.
Assisted clients with Windows, Linux, and Ubuntu installations, WSL setup, and general system optimizations.
WEB DEVELOPER
NEXA TECH LABS SOLUTIONS
Nairobi
11.2023 - 09.2024
Leading a technology team and software development projects.
Designing scalable web and software solutions.
Managing full software development lifecycle, ensuring security and performance.
Staying updated with industry trends and emerging technologies.
Maintained and updated existing software applications.
Managed front-end development in the company.
IT TUTORING & TRAINING
11.2023 - 09.2024
Conducted online Kiswahili tutoring with technical integration, using Zoom, Google Meet, and LMS platforms.
Taught basic programming and computer literacy to students and small business owners.
Education
BSC. - SOFTWARE DEVELOPMENT
KCA UNIVERSITY
07.2025
SOFTWARE DEVELOPMENT - AI FOR SOFTWARE ENGINEERING