LINET MUENI
Nairobi
Summary
Detail-oriented and dependable Administrative Assistant with over 5 years of experience providing comprehensive administrative and operational support. Skilled at streamlining office processes, improving workflow efficiency, and enhancing overall productivity. Recognized for being proactive, trustworthy, and self-motivated, with a strong commitment to excellence and a proven track record of supporting organizational goals with professionalism and integrity.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
KEMRI-Wellcome Trust
09.2024 - Current
- Transport Management - Efficiently coordinated transportation logistics, including scheduling program vehicles and booking taxis for airport transfers, ensuring seamless and timely travel arrangements for staff and guests.
- Maintained accurate monthly reports for all program vehicles and conducted daily tracking to support efficient fleet management, usage monitoring, and operational transparency.
- Scheduling Appointments: Coordinating appointments, meetings, and conference room bookings for staff, and updating calendars accordingly.
- Coordinated domestic and international flight bookings and prepared Travel Authorization Requests (TARs) in line with organizational travel policies and procedures.
- Organized accommodation bookings and managed travel requisition approvals to ensure timely, compliant travel arrangements for staff and visitors.
- Followed up with suppliers to obtain and compare flight rates, ensuring cost-effective and timely travel options for staff and organizational needs.
- Maintained accurate records of all incoming parcels to the office, ensuring proper documentation and timely distribution to recipients.
- Coordinated and planned leave schedules and training sessions for drivers, ensuring optimal coverage and compliance with company policies.
- Organized, filed, and labeled all program vehicle documents, ensuring easy access, accurate record-keeping, and compliance with organizational standards.
- Office Supplies Management: Keeping track of office supplies, ensuring stocks are maintained, and ordering replacements when needed.
Receptionist
Top Choice Surveillance Limited
09.2023 - 08.2024
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Created spreadsheets to track customer information such as contact details and preferences.
- Developed strong relationships with vendors to secure favorable pricing for office supplies.
- Coordinated meetings between internal departments and external partners and clients.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
- Maintained an organized filing system for all employee records in compliance with legal regulations.
- Performed data entry and other administrative tasks to support departments.
- Scheduled maintenance visits for office equipment such as computers or printers.
Front Office Assistant
Bright Technologies Limited
01.2023 - 08.2023
- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Prepared meeting agendas, minutes and other necessary paperwork for meetings.
- Assisted in working on Tenders and Prequalification and making sure they are delivered via courier services on time
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
Receptionist / Admin
Apicah Furniture Limited
01.2021 - 05.2022
- Answering Phones: Managing incoming calls, screening, and directing them to the relevant staff, taking messages, or providing necessary information.
- Mail and Parcel Handling: Sorting, receiving, and distributing incoming mail and packages, and preparing outgoing mail.
- Office Supplies Management: Keeping track of office supplies, ensuring stocks are maintained, and ordering replacements when needed.
- Customer Service: Providing exceptional customer service by assisting visitors with general information, troubleshooting inquiries, or resolving minor issues.
- Security Coordination: Ensuring proper visitor sign-in procedures are followed and issuing visitor badges when necessary
- Greeting Visitors: Welcoming clients, guests, and visitors in a professional and friendly manner, ensuring they are directed to the appropriate person or department.
- Scheduling Appointments: Coordinating appointments, meetings, and conference room bookings for staff, and updating calendars accordingly.
Sales Administrator
Total Office Solutions
01.2019 - 09.2020
- Process orders via email or phone
- Respond to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
- Check data accuracy in orders and invoices
- Assisted with the development of marketing strategies for new products and services.
- Generated weekly reports on sales performance, analyzing trends and identifying areas of improvement.
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Helping determine price schedule for quotes, promotions, and negotiations
- Negotiating all contracts with prospective clients
- Preparing and submitting sales contracts for order
Marketing Executive
Regent Automobile Assessors
01.2018 - 01.2018
- Posted about our products/services online (e.g. social media and forums)
- Created, shared and responded to online reviews
- Networked and build trusting relationships with potential customers
- Informed potential customers on products and services
- Used word-of-mouth marketing techniques, like referring our company to friends
- Monitored online comments and respond or forward to the Marketing department
- Assisted in organizing marketing events
Education
Certificate - Business Administration - Communication and Planning
Alison
Online01.2025
Certificate - Project Management 101
Skill Up
Online01.2025
Diploma - Hospitality and Tourism Management
Kiriri Women University of Science And Technology
Nairobi01.2017
Kenya Certificate of Secondary Education -
St Catherine Lema Girls Sec School
Machakos01.2015
Kenya Certificate of Primary Education -
Vitale Primary School
Makueni01.2011
Skills
- Hard Skills - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Document Preparation and Editing Office Equipment Operation (printers, scanners, copiers) Typing Speed and Accuracy Travel Arrangements and Itinerary Planning Calendar and Schedule Management Meeting Coordination and Minute Taking Records and File Management (physical and digital) Travel and Expense Report Preparation Email Management and Professional Correspondence
- Soft Skills - Attention to Detail Teamwork and Collaboration Initiative and Productiveness Organizational Skills Communication Skills Problem-Solving Multitasking Reliable and Dependable Emotional Intelligence Critical Thinking Time Management
- Mail handling Multi-Line phone systems Writing reports Program files maintenance
Websites
References
- KEMRI-Wellcome Trust – Veronica Wambugu – Operations Manager - vwambugu@kemri- wellcome.org - 0722209725
- Top Choice Surveillance Ltd - Daphyne Engesa – HR, 0718428344, daphyne@topchoice.co.ke
- Bright Technologies ltd - Everlyne Nyala, Admin Manager – 0714202518 - evekiruthi@gmail.com
- Apicah Furniture Ltd - Pauline Wambui Karanja - Assistant Project Manager- 0786720867
- Total Office Solutions- Jayne Ndiragu - Sales Manager- Nairobi, 0722552067 - jayne@tos.co.ke
- Regent Automobile Valuers and Assessors LTD - Justus Kamau, Business Dvlpt Manager –0720968848 - justus@regenttrack.co.ke
Timeline
Administrative Assistant
KEMRI-Wellcome Trust
09.2024 - Current
Receptionist
Top Choice Surveillance Limited
09.2023 - 08.2024
Front Office Assistant
Bright Technologies Limited
01.2023 - 08.2023
Receptionist / Admin
Apicah Furniture Limited
01.2021 - 05.2022
Sales Administrator
Total Office Solutions
01.2019 - 09.2020
Marketing Executive
Regent Automobile Assessors
01.2018 - 01.2018
Certificate - Business Administration - Communication and Planning
Alison
Certificate - Project Management 101
Skill Up
Diploma - Hospitality and Tourism Management
Kiriri Women University of Science And Technology
Kenya Certificate of Secondary Education -
St Catherine Lema Girls Sec School
Kenya Certificate of Primary Education -
Vitale Primary School
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