Linda Mutuku
Marketing & Advertising Specialist
Nairobi,30
Summary
I am a detailed professional possessing a creative mindset and extroverted personality, offering 7 years of experience in the advertising industry. Experienced in delivering client-focused solutions and managing multiple projects simultaneously. Excellent critical thinking, problem-solving and communication skills.
Over the years I have had the opportunity in working with various brands across all sectors which include:
FMCG,Industrial,Educational,Insurance,Hospitality,Telecommunication's.
Overview
1
1
Certification
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Account Manager
Creative VMLY&R
nairobi, kenya
02.2016 - 05.2017
- Developed team communications and information for meetings.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Handled day-to-day running of various projects, ensuring high levels of productivity and progression.
- Used Microsoft Word and other software tools to create documents and other communications.
- Managed quality assurance program, including on-site visits, and customer surveys.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked closely with Account Director to maintain optimum levels of communication to effectively and efficiently complete projects.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to all clients, handled challenging situations with ease.
Account Manager
Gina Din Group
nairobi, Kenya
07.2014 - 03.2015
- In charge of receiving and reviewing projects from assigned clients
- Managed key accounts accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Contributed to annual revenues by developing and launching campaigns in both Out of Home and mainstream Media.
- Capitalized on emerging trends in customer preferences and marketplaces when developing and implementing targeted solutions.
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
Account Executive
3 Sixty Creative (Division of Creative Edge)
nairobi, Kenya
03.2012 - 06.2014
- Strengthened client relationships with proactive and collaborative approach to managing needs.
- Met and exceeded service level goals by identifying and achieving standards and expectations.
- Contacted clients as soon as issues arose to proactively provide resolutions before problems escalated.
- Liaised between clients and support team to resolve issues quickly and effectively.
- Communicated between internal and external stakeholders, clients and vendors.
- Liaised between account holders and representatives to resolve issues and maintain satisfaction of Clients
- Designed Campaigns and Digital Marketing Strategies.
Education
Associate of Arts - Certificate in Strategic Account Planning
International School of Advertising
Nairobi 03.2016 - 05.2016
Bachelor of Arts - Journalism, Broadcast
University of Nairobi
NairobiAssociate of Arts - Philosophy And Religious Studies
University of Nairobi
Nairobi,Kenya 05.2006 - 12.2007
Skills
Analytical Skills
undefinedAccomplishments
- Development and Roll out campaign for English Point Marina property in Mombasa. I was part of the team that developed the marketing campaign of the first ever marina in East Africa and the communication that was rolled out in Press, Billboards both in Kenya and East Africa.
- Development and Roll out of (Olivia Olive Oil – From Kapa Oil Refineries). I was part of a team that developed and introduced the First Olive Oil product from a Kenyan Company-Kapa Oil Refineries
Certification
Certificate in Strategic Account Planning
Timeline
Certificate in Strategic Account Planning
05-2016
Associate of Arts - Certificate in Strategic Account Planning
International School of Advertising
03.2016 - 05.2016
Account Manager
Creative VMLY&R
02.2016 - 05.2017
Account Manager
Gina Din Group
07.2014 - 03.2015
Account Executive
3 Sixty Creative (Division of Creative Edge)
03.2012 - 06.2014
Associate of Arts - Philosophy And Religious Studies
University of Nairobi
05.2006 - 12.2007
Bachelor of Arts - Journalism, Broadcast
University of Nairobi
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