Linah Mohmoud
Nairobi
Summary
Energetic and goal-driven professional with exceptional communication and interpersonal skills. Knowledge of sales strategies and market analysis techniques, coupled with proficiency in CRM software and data-driven decision-making. Committed to driving sales growth and expanding market reach through innovative approaches.
Overview
11
11
years of professional experience
Work History
Area Sales Manager
United Millers Limited
01.2023 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
- Prepared sales presentations for clients showing success and credibility of products.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Led sales region to increase sales and boost team morale.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
Sales Representative
United Millers Ltd
01.2023 - 12.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted detailed market analysis to guide development of sales strategies.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Increased market penetration with introduction of innovative sales tactics.
Sales Supervisor
Menengai Oils Refineries Ltd
01.2018 - 01.2022
- Increased sales revenue by implementing strategic territory plans and building strong relationships with clients.
- Mentored junior sales team members, sharing best practices and helping them reach their full potential as professionals in the field.
- Played an integral role in driving organizational growth by consistently surpassing established sales targets, contributing meaningfully to overall company success.
- Developed creative solutions for resolving customer complaints or issues that arose during account management activities, maintaining high levels of satisfaction among all parties involved.
- Analyzed competitor activity within the territory, adjusting strategies as necessary to maintain a competitive edge in the marketplace.
- Organized engaging trade shows and special events within the territory, showcasing company products and generating interest among potential buyers.
- Provided exceptional customer service to existing clients, ensuring their needs were met and fostering long-term loyalty to the brand.
- Minimized shrinkage and maximized sales by targeting placements.
- Established a reputation as an industry expert by attending conferences and seminars relevant to our product lines, further solidifying our company''s position as a leader in our field.
Field Sales Operative (Merchandiser)
Menengai Oils Refineries Ltd
03.2014 - 01.2018
- Ensuring our products are listed in all existing tier two/newly opened outlets.
- Negotiating for strategic product display and shelf dominance with outlet managers.
- Monitoring stocks levels in the outlets.
- Monitoring and reporting prices of competitors’ products (Price comparison reports updates ) .
- Obtaining copies of monthly sales data from outlets to compare with merchandiser weekly reports.
- Making and processing of orders (including follow up to ensure correct timely deliveries)
- Planning and coordinating product activations/ promotions (including budget development,setting targets,monitoring the activity to check effectiveness level)
- Making and compiling daily,weekly and monthly reports as per the company’s standards.
- Ensuring assets of the company are well managed this includes: Shelf dividers,shelf wobblers ,shelf stripes and posters.
- Organizing and facilitating for induction training of all newly employed merchandisers and promoters in my region.
- Impromptu checking of whether merchandisers have ensured adequate shelf space share and clear visibility of the company products in all outlets.
- Monthly PowerPoint representations.
Brand Ambassador
Menengai Oils Refineries Ltd
01.2015 - 05.2016
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
Field Sales Operative (Merchandiser)
Menengai Oils Refineries Ltd
01.2014 - 01.2016
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Brand Ambassador
Unilever Kenya Ltd
01.2014 - 12.2014
- Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Boosted sales performance by conducting engaging product demonstrations and communicating key brand benefits to customers.
- Accelerated sales growth through strategic upselling techniques that highlighted complementary products or upgrades.
Education
Certificate in Paramedics -
Mahanaim College
Diploma in Social Work and Community Development -
Nairobi Aviation Institute Kisumu Branch
Certificate in Computer Packages -
Western Institute of Professionals
KCSE -
Kolanya Girls’ High School
KCPE -
Nadanya Primary School
Skills
- Relationship Building
- Sales Presentations
- Sales team supervision
- Territory Management
- Sales Tracking
- KPI Tracking
- Key account growth
- Sales Training
Qualitiesandachievements
- Problem solving skills, ability to identify issues and solve them in a timely manner
- Ability to communicate clearly both orally and written and handle different people.
- Effectively read and interpret information, present numerical data in a resourceful manner and skillfully gather and analyze information.
- Ability to prioritize and plan work activities on time.
- Ability to adapt and grasp new working environment, open-minded, courageous and able to work both independently as well as in a group.
Contacts
0791394848, 0785441129, linamuhonja@gmail.com
References
- Elizabeth Awuor, Area Sales Representative, Menengai Oils Refineries Ltd, Nairobi, +254722259503
- Paul Maneno, Area Sales Representative, Menengai Oils Refineries Ltd, Nairobi, +254725554248
- Vinod Masai, Head of Sales, United Millers Ltd, Nairobi, +254722737680
Personal Information
ID Number: 32700096
Timeline
Sales Representative
United Millers Ltd
01.2023 - 12.2023
Area Sales Manager
United Millers Limited
01.2023 - Current
Sales Supervisor
Menengai Oils Refineries Ltd
01.2018 - 01.2022
Brand Ambassador
Menengai Oils Refineries Ltd
01.2015 - 05.2016
Field Sales Operative (Merchandiser)
Menengai Oils Refineries Ltd
03.2014 - 01.2018
Field Sales Operative (Merchandiser)
Menengai Oils Refineries Ltd
01.2014 - 01.2016
Brand Ambassador
Unilever Kenya Ltd
01.2014 - 12.2014
Diploma in Social Work and Community Development -
Nairobi Aviation Institute Kisumu Branch
Certificate in Computer Packages -
Western Institute of Professionals
KCSE -
Kolanya Girls’ High School
KCPE -
Nadanya Primary School
Certificate in Paramedics -
Mahanaim College
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