Lilian Okongo

Highly motivated and dedicated individual committed to achieving excellence in all endeavors. Upholds integrity as a core value, forming the basis of character and faith. Proactive and detail-oriented with strong investigative skills and the ability to handle and interpret data. Demonstrates ambition and a mature, responsible approach to tasks and challenges. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

• Pre-University Internship, Equity Bank Kenya, 06/02/2019, Merit-based internship awarded by Equity Bank for excellent performance in KCSE exams.
• Wings to Fly Scholarship, Equity Group Foundation, 02/2015, Awarded a secondary school scholarship for academic excellence from a humble background.

• Mastercard Foundation Alumni Network Kenya Chapter, Events and Networking Lead, Organized and coordinated events for the alumni network., Facilitated networking opportunities for alumni members., Collaborated with team members to create engaging and impactful activities.
• St Bakhita Girls High School Matuu, 2022, 2023, Mentor, Provided mentorship and guidance to high school students., Supported students in their personal and academic development.
• Alliance Girls High School, 2019, High School Mentor, Supported students in their personal and academic development.

• Welton Omulo, Branch Manager, Equity Bank Limited-Bondo Branch, +254 763389884, welton.omulo@equitybank.co.ke
• Ann King'ori, Customer Service Supervisor, Equity Bank, Head Office, +254 7633495795, ann.kingori@equitybank.co.ke

I am passionate about continuous learning, often engaging in self-learning activities and practical tasks to deepen my understanding of new concepts. Watching tech-based TV shows not only provides me with valuable insights into the latest developments in technology but also serves as a source of motivation and excitement, driving my enthusiasm for the field. These experiences fuel my quest for knowledge and inspire me to stay informed and engaged in the dynamic world of technology.