LILIAN KAMAU
Administrative Assistant
Summary
A Diverse, Creative and Proactive Administrative Assistant whose greatest aspiration is to deliver work that is wholesome and impactful in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
MWENDA KINYUA & COMPANY ADVOCATES
2 2015 - Current
- Skillfully managing administrative responsibilities
- Providing administrative support to the CEO
- Warmly receiving and tending to guests
- Receiving incoming phone calls and directing them to the relevant offices and individuals
- Procuring office stationery and furniture by researching vendors, negotiating prices, and ensuring timely delivery
- Organizing, arranging and coordinating meetings and appointments
- Recording expenses
- Achievements: Successfully ensured efficient and effective day-to-day office operation that made workflow easier for everyone.
Shuttle Liaison
UNV - SUSTAINABLE BLUE ECONOMY CONFERENCE
11.2018 - 11.2018
- Picked guests to and fro the hotel my assigned hotel, to the conference center and vice versa
- Assisted the guests to get to their respective meetings and halls at the conference center
- Acted as a link between the guests and our supervisors
- Achievements: Cultivated a positive working relationship which led to the production of successful results and teamwork.
Receptionist
SMART DENTAL CLINIC
08.2013 - 03.2014
- Opened the clinic and maintaining its cleanliness
- Managed patients calendar
- Received payments and giving receipts to patient
- Achievements: Reduced appointment wait times and double booking thus increasing customer satisfaction.
Cashier and Mpesa Agent
ZENAMED PHARMACEUTICALS
01.2013 - 08.2013
- Maintained and handled all cash transactions on daily, weekly, and monthly basis
- Educated clients about Mpesa services
- Registered and activated clients to the Mpesa platform
- Achievements: Gained the trust and loyalty of numerous clients, resulting in an increase in revenue by acquiring new ones.
Education
Diploma in Business Administration -
INSTITUTE OF ADVANCED TECHNOLOGY
10.2017 - 04.2019
Kenya Certificate of Secondary Education - undefined
SOUTH TETU GIRLS HIGH SCHOOL
02.2008 - 05.2011
Skills
Office Administration
Customer Service
File Organization
Calendar Management
Microsoft Office Suite
Administrative Support
Data Entry
Computer Skills
Reception oversight
References
- Lucy Ng'ang'a, Executive Director, EANNASO, 0724217917, lwnganga@gmail.com
- Reverend Jensen Okonda, 0735080802, yensenokonda17@gmail.com
Training
ALX (African Leadership) Virtual Assistant Programme - Honors, 09/26/22, 12/16/22
Timeline
Shuttle Liaison
UNV - SUSTAINABLE BLUE ECONOMY CONFERENCE
11.2018 - 11.2018
Diploma in Business Administration -
INSTITUTE OF ADVANCED TECHNOLOGY
10.2017 - 04.2019
Receptionist
SMART DENTAL CLINIC
08.2013 - 03.2014
Cashier and Mpesa Agent
ZENAMED PHARMACEUTICALS
01.2013 - 08.2013
Kenya Certificate of Secondary Education - undefined
SOUTH TETU GIRLS HIGH SCHOOL
02.2008 - 05.2011
Administrative Assistant
MWENDA KINYUA & COMPANY ADVOCATES
2 2015 - Current