Irene Wanjiru
Kenya,
Summary
High-performing Business Development Specialist with a passion for the Tech Industry with just under 2 years
of experience impacting positive organizational outcomes through relationship building, sales, and negotiations.
Confident in the ability to collaborate with cross-functional teams to solve complex high-stakes problems.
Committed to continuous improvement and contributing to team success.
Overview
10
10
years of professional experience
Work History
Business Development Specialist
Workpay
10.2022 - Current
- Demonstrated consistent high of over 70% of the target
- Collaborated with cross-functional teams, including marketing, and product team, ensuring alignment for successful product launches.
- Effectively communicated complex ideas and product concepts to diverse stakeholders, both internally and externally
- Demonstrated a quick learning curve in understanding technical aspects of products and translating them into compelling value propositions.
- Played a pivotal role in the development of the Financial Services order forms, showcasing adaptability and problem-solving skills
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Engaged with customers to build business relationship.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Conducted
Relationship Manager
Almond Estate
06.2021 - 09.2022
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in industry events and trade shows to promote products and services.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Planned and directed off-site promotional events to attract guests to property.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Snr Relationship Manager
Property Realty Company
02.2015 - 05.2021
- Proved analytical skills with the ability to translate market insights into actionable product strategies
- Implement strategies to increase client retention throughout the product lifecycle
- Educate clients on new product features and services to enhance their engagement with our brand
- Negotiate and facilitate the development of new products or enhancements based on market demands.
- Collaborate with cross-functional teams to ensure successful product launches
- Facilitate open communication channels, encouraging repeat business and client referrals.
- Maintain strong connections with clients to gain insights into their evolving needs
- Conduct in-depth market research to identify trends, opportunities, and customer preferences
Education
Bachelor of Arts - Political Science And Communication
University of Nairobi
KenyaSoftware Engeneering
African Leadership Program (ALX)
Remote2024
Skills
- Account Management
- Customer Relationship Management
- B2B Sales
- Problem-Solving Strengths
- Lead Generation
- Market Research
- Persuasive Negotiations
- Growth Mindset
- Empathy
- Tech Savvy ZohoHubspot ApolloTrello
- Verbal and Written Communication
- Superior Organizational Skills
Languages
English
Proficient
C2
Kiswahili
Native or Bilingual
Timeline
Business Development Specialist
Workpay
10.2022 - Current
Relationship Manager
Almond Estate
06.2021 - 09.2022
Snr Relationship Manager
Property Realty Company
02.2015 - 05.2021
Bachelor of Arts - Political Science And Communication
University of Nairobi
Software Engeneering
African Leadership Program (ALX)
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