Digital Marketing
Levis Kibirie
IT Manager
Summary
Experienced and skilled IT Manager leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.
Overview
3
3
years of professional experience
Work History
Directing Manager
ShanTech Agency
03.2024 - Current
- Managed and motivated team members to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
IT Intern
Ministry of Foreign Affairs
03.2022 - 08.2022
- Supported IT department in handling technology rollout and maintenance.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Delivered assistance and support for team-based IT projects.
Sales Agent
Lumi Electricals
01.2020 - 04.2020
- Assisted customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
Education
Bachelor of Science - Information Technology
Kenyatta University
Kiambu, Kiambu District, Kenya 04.2001 -
Certificate - CyberSecurity & Ethical Hacking
Zalego Institute
Westlands, Nairobi Province, Kenya 04.2001 -
High School Diploma -
Mang'u High School
Kiambu, Kiambu District, Kenya 04.2001 -
Skills
Team leadership
Software
Graphics Design
Website Design and Deployment
Automations
Project Management
Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Directing Manager
ShanTech Agency
03.2024 - Current
IT Intern
Ministry of Foreign Affairs
03.2022 - 08.2022
Sales Agent
Lumi Electricals
01.2020 - 04.2020
Bachelor of Science - Information Technology
Kenyatta University
04.2001 -
Certificate - CyberSecurity & Ethical Hacking
Zalego Institute
04.2001 -
High School Diploma -
Mang'u High School
04.2001 -
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